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About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

About

ViolationFlow is HOA violation and architectural review (ARC) case tracking for self-managed associations of roughly 20–300 lots. Boards open one case per lot, send templated email notices, record photos and owner responses on a dated timeline, manage escalation ladders and fine ledgers, import lots by CSV, and export audit-ready case timelines as PDFs. It provides a dashboard for open and overdue cases, approval queues, and upcoming deadlines. A free plan includes 10 lots, 5 active cases, and 1 member seat; paid plans add capacity and include 5 seats at one flat per-association price.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Audience

Self-managed HOA, condo, and strata boards; board members and community association managers serving roughly 20–300 lots.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0
Free Version
Free Trial

Pricing

$0; paid from $19/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TapHero
United States
taphero.com

Company Information

ViolationFlow
India
violationflow.homes

Alternatives

OwnerGo

OwnerGo

Shipplicity

Alternatives

PayHOA

PayHOA

PayHOA, LLC
PAMS

PAMS

Intelligent Programming Workflow

Categories

Categories

HOA

Integrations

No info available.

Integrations

No info available.
Claim TapHero and update features and information
Claim TapHero and update features and information
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Claim ViolationFlow and update features and information