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About

TXTImpact is a trusted Mass Texting and Business Messaging Service provider, delivering reliable and affordable solutions for businesses of all sizes. Designed for simplicity and efficiency, the platform enables organizations to send mass text messages, bulk MMS campaigns, SMS polls, surveys, and automated reminders effortlessly. TXTImpact caters to diverse industries, including retail, healthcare, education, and nonprofits, offering customizable features to meet specific needs. Its intuitive dashboard simplifies the entire process, making it accessible even for non-tech-savvy users. With real-time analytics, message scheduling, and robust automation tools, it ensures seamless communication and engagement with your audience. Backed by a comprehensive knowledge base, tutorial videos, and responsive customer support, TXTImpact empowers businesses to achieve their messaging goals effectively. Whether you're running marketing campaigns, sending updates, or improving customer interactions,

About

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing agency, Realtors, Logistics, Law firm, Fitness centers, Mortgage companies

Audience

Small to mid-sized SaaS businesses that want a behavior-based customer communications platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month
All business texting and SMS marketing features
500 Text Credits
One Toll-Free or local number
Landline Number
Overage Text Credit $0.05
1 Keyword
1 User
Free Version Not Supported
Free Trial Supported

Pricing

$99 per month
Or $79 per month if billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TXTImpact
Founded: 2006
United States
www.txtimpact.com

Company Information

Userlist
Founded: 2017
United States
userlist.com

Alternatives

Alternatives

Grayscale

Grayscale

Grayscale Labs, Inc

Categories

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Not Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Not Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Transactional Email Features

A/B Testing Not Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Not Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Not Supported
Template Management Not Supported

Integrations

Constant Contact Supported
Facebook Supported
Google Contacts Supported
Mailchimp Supported
RudderStack Not Supported
Salesforce Supported
Segment Not Supported
Stackreaction Not Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
Zendesk Supported

Integrations

Constant Contact Not Supported
Facebook Not Supported
Google Contacts Not Supported
Mailchimp Not Supported
RudderStack Supported
Salesforce Not Supported
Segment Supported
Stackreaction Supported
WordPress Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim TXTImpact and update features and information
Claim TXTImpact and update features and information
Claim Userlist and update features and information
Claim Userlist and update features and information