Syn

Syn

Upstage AI
Vecko

Vecko

Enghouse Interactive
+
+

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About

Syn is a next‑generation Japanese large language model co‑developed by Upstage and Karakuri, featuring under 14 billion parameters and optimized for enterprise use in finance, manufacturing, legal, and healthcare. It delivers top‑tier benchmark performance on the Weights & Biases Nejumi Leaderboard, achieving industry‑leading scores for accuracy and alignment, while maintaining cost efficiency through a lightweight architecture derived from Solar Mini. Syn excels in Japanese “truthfulness” and safety, understanding nuanced expressions and industry‑specific terminology, and offers flexible fine‑tuning to integrate proprietary data and domain knowledge. Built for scalable deployment, it supports on‑premises, AWS Marketplace, and cloud environments, with security and compliance safeguards tailored to enterprise requirements. Leveraging AWS Trainium, Syn reduces training costs by approximately 50 percent compared to traditional GPU setups, enabling rapid customization of use cases.

About

Using conversational Artificial Intelligence (AI), Vecko listens to the voice of the customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback. Vecko helps empower your organization to deliver a better overall experience, by quickly identifying the issues that help you extend the capabilties that exceed your customer’s expectations and resolve others before they become serious impediments to retaining and increasing customer loyalty. Vecko simplifies the understanding of customer feedback by leveraging its proprietary analytics, custom developed algorithms, along with the deep understanding of industry-specific linguistics, terminologies, phraseologies and other proprietary approaches to deliver over 95% accuracy of customer statements made. No additional parsing, processing or validation required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a tool tailored for enterprise‑grade applications and seamless integration with industry‑specific workflows

Audience

Organizations in need of a solution that provides actionable insights to optimize their customer experience services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.1 per 1M tokens
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Upstage AI
Founded: 2020
United States
www.upstage.ai/news/introducing-upstage-japan

Company Information

Enghouse Interactive
Founded: 1984
United States
www.enghouseinteractive.com/ai-insights-vecko-americas

Alternatives

Solar Mini

Solar Mini

Upstage AI

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Solar Pro 2

Solar Pro 2

Upstage AI
Phi-4-reasoning

Phi-4-reasoning

Microsoft
Xgen-small

Xgen-small

Salesforce
Syn

Syn

Upstage AI

Categories

Categories

Integrations

AWS Marketplace
AWS Trainium
Amazon Web Services (AWS)
Solar Mini
Upstage AI

Integrations

AWS Marketplace
AWS Trainium
Amazon Web Services (AWS)
Solar Mini
Upstage AI
Claim Syn and update features and information
Claim Syn and update features and information
Claim Vecko and update features and information
Claim Vecko and update features and information