SynUpstage AI
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VeckoEnghouse Interactive
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Related Products
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About
Syn is a next‑generation Japanese large language model co‑developed by Upstage and Karakuri, featuring under 14 billion parameters and optimized for enterprise use in finance, manufacturing, legal, and healthcare. It delivers top‑tier benchmark performance on the Weights & Biases Nejumi Leaderboard, achieving industry‑leading scores for accuracy and alignment, while maintaining cost efficiency through a lightweight architecture derived from Solar Mini. Syn excels in Japanese “truthfulness” and safety, understanding nuanced expressions and industry‑specific terminology, and offers flexible fine‑tuning to integrate proprietary data and domain knowledge. Built for scalable deployment, it supports on‑premises, AWS Marketplace, and cloud environments, with security and compliance safeguards tailored to enterprise requirements. Leveraging AWS Trainium, Syn reduces training costs by approximately 50 percent compared to traditional GPU setups, enabling rapid customization of use cases.
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About
Using conversational Artificial Intelligence (AI), Vecko listens to the voice of the customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback. Vecko helps empower your organization to deliver a better overall experience, by quickly identifying the issues that help you extend the capabilties that exceed your customer’s expectations and resolve others before they become serious impediments to retaining and increasing customer loyalty. Vecko simplifies the understanding of customer feedback by leveraging its proprietary analytics, custom developed algorithms, along with the deep understanding of industry-specific linguistics, terminologies, phraseologies and other proprietary approaches to deliver over 95% accuracy of customer statements made. No additional parsing, processing or validation required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a tool tailored for enterprise‑grade applications and seamless integration with industry‑specific workflows
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Audience
Organizations in need of a solution that provides actionable insights to optimize their customer experience services
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.1 per 1M tokens
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationUpstage AI
Founded: 2020
United States
www.upstage.ai/news/introducing-upstage-japan
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Company InformationEnghouse Interactive
Founded: 1984
United States
www.enghouseinteractive.com/ai-insights-vecko-americas
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Categories |
Categories |
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Integrations
AWS Marketplace
Supported
AWS Trainium
Supported
Amazon Web Services (AWS)
Supported
Solar Mini
Supported
Upstage AI
Supported
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Integrations
AWS Marketplace
Not Supported
AWS Trainium
Not Supported
Amazon Web Services (AWS)
Not Supported
Solar Mini
Not Supported
Upstage AI
Not Supported
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