SymworldRakuten Symphony
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Related Products
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About
Symworld™ is everything that modern communications service providers need to plan, build and operate advanced, secure, high-quality networks, in a single, revolutionary platform. Symworld™ turns days into minutes with industrial-scale automation. Symworld™ provides large and small operators with the essential capabilities to plan, build and operate sophisticated networks and services. Our unique platform and deployment methodology means that you'll be up and running in weeks, not months. Put simply, Symworld™ is the best and fastest route to a new level of operating efficiency, service levels and innovation. Stay informed on Symworld™, a new era of innovative services and products, and be part of the new generation of Telecom. Leave us your email address and be the first to experience the future of network operations.
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About
The urLive cloud service makes it easy for your customers to make live, high-definition video calls to your team.
A single click on an endlessly reusable URL that can be shared anywhere – known as an Infinity Link™ – instantly starts a secure, private call with your designated team. No download, install, account creation, or password required.
Unlike teleconferencing services, urLive allows your team to answer multiple, simultaneous inbound video calls from the same link.
Calls are automatically routed and queued to your staff or even specific individuals based on a set of rules, such as expertise, skills, and availability.
Once a call is answered it can be manually routed and shared through Attended Call Transfer.
The service includes an option for customers to schedule calls.
urLive is a no-code deployment service. It is configured, managed, and supported through a straightforward web portal.
Strengthen engagement with customer-initiated live video calls.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a Telephony solution
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Audience
Sales and support teams that want to build trust and deepen engagement through customer-initiated live video calls
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$450 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRakuten Symphony
Founded: 2019
Japan
symphony.rakuten.com/symworld/welcome-to-symworld
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Company InformationurLive
Founded: 2017
Canada
www.url.live/
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Team Communication Features
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Video Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
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Integrations
No info available.
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Integrations
No info available.
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