Related Products
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About
Engage every caller, Googler and site visitor with messages. Trigger automated "messaging funnels". One easy, private-labeled app to share and manage it all. Plug the leaks in your sales process by recovering missed and after-hours calls 24/7. Just like web or email funnels, only stickier. Customize to qualify, educate and convert. Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first. Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc. Track performance by URL; even deploy custom versions of the widget to different pages. Capture lead data and a text messaging opt-in from every caller—even missed, abandoned and after-hours calls. Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.
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About
Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Anyone seeking for a SMS marketing solution
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Audience
Companies of all sizes in the USA or Canada
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$14 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month Pro: $249.95 per month Plus additional usage fees
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationSwitchbird
Founded: 2020
United States
www.switchbird.com
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Company InformationTextline
Founded: 2016
United States
textline.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Integrations
Pipedrive
Supported
Salesforce
Supported
Shopify
Supported
Zapier
Supported
Aircall
Not Supported
CallRail
Supported
CallTrackingMetrics
Supported
ClickFunnels
Supported
Facebook Messenger
Not Supported
Freshdesk
Not Supported
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Integrations
Pipedrive
Supported
Salesforce
Supported
Shopify
Supported
Zapier
Supported
Aircall
Supported
CallRail
Not Supported
CallTrackingMetrics
Not Supported
ClickFunnels
Not Supported
Facebook Messenger
Supported
Freshdesk
Supported
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