Survox

Survox

Enghouse Insights
+
+

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About

Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.

About

Voiceform is the first of its kind insights platform for customer, employee and audience feedback. Create voice, video, audio and text surveys and forms that feel like an engaging conversation, and help you easily automate and scale customer interviews.. Collect and share rich data and feedback, and turn your more insightful datapoints from your customers into powerful testimonials, marketing material and more. The Voiceform platform offers easy-to-use templates to get started, and help you create surveys, forms and workflows that can be shared in multiple languages. Share your forms via email, chat, embed or widget. Access rich data analysis tools like sentiment, thematic and topic extraction. Voiceform offers thousands of integrations, custom logic and creates auto-generated reports and content. Get started in minutes, and collect data that harnesses the power of your customer's voice.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a survey IVR solution

Audience

Voiceform is perfect for Marketing, Product and Research teams looking to automate customer interviews

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$79/month
Billed annually or monthly
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Enghouse Insights
Founded: 1984
United States
www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Company Information

Voiceform
Founded: 2021
Canada
www.voiceform.com

Alternatives

SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software

Alternatives

KooKoo

KooKoo

Ozonetel
Brew Survey

Brew Survey

BaseMobility
uContact

uContact

net2phone
Feedier

Feedier

Alkaweb

Categories

IVR Supported
Survey Supported

Categories

Survey Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Zapier Not Supported

Integrations

Zapier Supported
Claim Survox and update features and information
Claim Survox and update features and information
Claim Voiceform and update features and information
Claim Voiceform and update features and information