Survox

Survox

Enghouse Insights
+
+

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About

Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.

About

Talkif is a browser-based voice AI platform for creating and operating agents on business phone lines. Teams design call flows in a visual builder, test agents, and deploy them to answer inbound calls or place outbound calls. Agents can respond to customer questions, qualify leads, collect information, make API calls, and book appointments. For calls requiring a person, Talkif supports routing and warm or cold transfers with caller context. The service includes call management, transcripts, configurable recording and retention controls, and itemized usage costs. Organizations can select speech, language-model, voice, and telephony providers, use Talkif phone numbers, or connect a SIP carrier. API and webhook capabilities support connections to business systems, while documented workflows include lead follow-up, appointment handling, reminders, surveys, and customer support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a survey IVR solution

Audience

Businesses that want to automate inbound and outbound phone calls

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Enghouse Insights
Founded: 1984
United States
www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Company Information

Talkif
Founded: 2024
United States
talkif.ai

Alternatives

SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software

Alternatives

KooKoo

KooKoo

Ozonetel
uContact

uContact

net2phone
TopCalls

TopCalls

Wisdom Sphere LLC

Categories

IVR Supported
Survey Supported

Categories

AI Voice Agents Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Survox and update features and information
Claim Survox and update features and information
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Claim Talkif and update features and information