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About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

About

deepdots is an end-to-end customer intelligence platform that helps businesses collect, analyze, and act on customer feedback in real time. It unifies all customer insights into a single platform, eliminating scattered data and delivering human-level accurate AI analysis. The platform uses AI-powered surveys that ask personalized follow-up questions to gather more actionable insights. Users can set up AI agents to proactively flag issues and track sentiment changes across support tickets and other feedback. deepdots automates manual feedback processes, increases actionable insights by up to 40%, and reduces time spent on data analysis by 75%. It integrates with all data sources and ensures enterprise-grade security and compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Audience

deepdots is ideal for customer-centric enterprises seeking a secure, scalable AI platform to unify and analyze customer feedback for improved decision-making and proactive issue management

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Company Information

deepdots
Founded: 2023
Denmark
deepdots.com

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com
BeHeard

BeHeard

BeHeard Labs
Feedier

Feedier

Alkaweb
Simplesat

Simplesat

Pronto Holdings

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Categories

Agentic AI Supported
AI Agents Supported
AI Tools Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

ActiveCampaign Supported
Amplitude Supported
Braze Supported
Customer.io Supported
Drip Supported
GetResponse Supported
Gong Supported
Google Analytics Supported
Google Cloud BigQuery Supported
Google Sheets Supported
HubSpot Marketing Hub Supported
Intercom Supported
Mixpanel Supported
Optimizely One Supported
Pipedrive Supported
Quickwork Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Uxcam Supported
Woopra Supported

Integrations

ActiveCampaign Not Supported
Amplitude Not Supported
Braze Not Supported
Customer.io Not Supported
Drip Not Supported
GetResponse Not Supported
Gong Not Supported
Google Analytics Not Supported
Google Cloud BigQuery Not Supported
Google Sheets Not Supported
HubSpot Marketing Hub Not Supported
Intercom Not Supported
Mixpanel Not Supported
Optimizely One Not Supported
Pipedrive Not Supported
Quickwork Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Uxcam Not Supported
Woopra Not Supported
Claim Survicate and update features and information
Claim Survicate and update features and information
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Claim deepdots and update features and information