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About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

About

deepdots is an end-to-end customer intelligence platform that helps businesses collect, analyze, and act on customer feedback in real time. It unifies all customer insights into a single platform, eliminating scattered data and delivering human-level accurate AI analysis. The platform uses AI-powered surveys that ask personalized follow-up questions to gather more actionable insights. Users can set up AI agents to proactively flag issues and track sentiment changes across support tickets and other feedback. deepdots automates manual feedback processes, increases actionable insights by up to 40%, and reduces time spent on data analysis by 75%. It integrates with all data sources and ensures enterprise-grade security and compliance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Audience

deepdots is ideal for customer-centric enterprises seeking a secure, scalable AI platform to unify and analyze customer feedback for improved decision-making and proactive issue management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$56 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Company Information

deepdots
Founded: 2023
Denmark
deepdots.com

Alternatives

Alternatives

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VoxingAI

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BizRatings

BizRatings

BizRatings.com
BeHeard

BeHeard

BeHeard Labs
Simplesat

Simplesat

Pronto Holdings
Feedier

Feedier

Alkaweb

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

AccessOwl
Adobe Marketo Engage
Braze
GetResponse
Gong
Google Cloud BigQuery
HubSpot Marketing Hub
Integry
Intercom
Klaviyo
Microsoft Teams
Pipedrive
Quickwork
Salesforce
Salesforce Marketing Cloud Account Engagement
SendGrid
Slack
Woopra
Zoho Campaigns
iPresso

Integrations

AccessOwl
Adobe Marketo Engage
Braze
GetResponse
Gong
Google Cloud BigQuery
HubSpot Marketing Hub
Integry
Intercom
Klaviyo
Microsoft Teams
Pipedrive
Quickwork
Salesforce
Salesforce Marketing Cloud Account Engagement
SendGrid
Slack
Woopra
Zoho Campaigns
iPresso
Claim Survicate and update features and information
Claim Survicate and update features and information
Claim deepdots and update features and information
Claim deepdots and update features and information