Survey360

Survey360

Pointel
+
+

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About

Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers. Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.

About

The quantity and quality of game ratings drives your chart position and downloads - use polljoy’s smart rating system to identify true fans and encourage them to leave a review. Negative reviews and complaints bring down your chart position and scare off potential players. Those who aren’t identified as fans may have issues they want to express - instead direct that feedback first to you - where you can act. No game is perfect at launch. Use player feedback from multiple choice, open answer and image surveys to improve your gamer’s experience and increase retention and monetization. No app updates required - you can launch new surveys and prompts and see live answers in real time. Used by some of the top apps and games in the appstore.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact Centers, Call Centers, SMB's, Enterprise Business

Audience

Survey solution for businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pointel
Founded: 1999
United States
www.pointel.com

Company Information

polljoy
Hong Kong
polljoy.com

Alternatives

Pointel DCCM

Pointel DCCM

Pointel

Alternatives

SurveyMethods

SurveyMethods

Survey Methods
My-Survey

My-Survey

HR Tools

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Salesforce

Integrations

Salesforce
Claim Survey360 and update features and information
Claim Survey360 and update features and information
Claim polljoy and update features and information
Claim polljoy and update features and information