Audience

Contact Centers, Call Centers, SMB's, Enterprise Business

About Survey360

Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers.

Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Pointel
Founded: 1999
United States
www.pointel.com

Videos and Screen Captures

Survey360 Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Survey360 Frequently Asked Questions

Q: What kinds of users and organization types does Survey360 work with?
Q: What languages does Survey360 support in their product?
Q: What kind of support options does Survey360 offer?
Q: What type of training does Survey360 provide?
Q: Does Survey360 offer a free trial?

Survey360 Product Features

Survey

Paper Survey Not Supported
Question Branching Not Supported
Data Analysis Tools Not Supported
Offline Response Collection Not Supported
Skip Logic Not Supported
Custom Survey URLs Not Supported
Site Intercept Survey Not Supported
Question Library Not Supported
Supports Audio / Images / Video Not Supported
Mobile Survey Not Supported
Email Marketing Not Supported