Survey360Pointel
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Related Products
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About
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers.
Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.
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About
We strive to help business owners minimize risk by leveraging the most important asset, your customers. But we’re more than just surveys! Tap into customers who are hungry for rewards. Our mobile-based surveys eliminate expensive survey equipment. Get detailed feedback while your customers are still on-location. All data collected through our software is secure and only viewable by you. Helping business across multiple industries make their mark. Our expertly-crafted modules will help you achieve your goals of becoming a better business. Learn what subscription plan works best specifically for your guests. Increase foot traffic to your dine-in theatre. Learn why a few hundred dollars invested in your restrooms will lead to a few thousand dollars at concessions. We turn your objectives into actionable data from your customers. Your customers prove feedback through our platform. Your customers receive a traffic driving reward for providing input.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact Centers, Call Centers, SMB's, Enterprise Business
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Audience
Companies searching for a solution to get actionable data to drive smart business
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$69.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPointel
Founded: 1999
United States
www.pointel.com
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Company InformationSurveyMe
Founded: 2011
United Kingdom
www.survey-me.com/index.html
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Salesforce
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