SurgyCRM

SurgyCRM

Surgy Innovation Labs
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About

SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.

About

ReferralMD is the leading centralized referral management, patient engagement, and provider management platform. Reduce leakage and grow market share with referral management, e-consults, patient access and scheduling, and provider CRM. ReferralMD delivers proven referral management, e-consult and telehealth, patient access and CRM marketing solutions that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage and improve communication between providers and patients. With powerful clinical decision support tools and real-time analytics, ReferralMD helps healthcare providers increase revenue, drive operational efficiencies and improve customer service. Referral management solved.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitals, clinics, and hospital groups managing patient inquiries and engagement.

Audience

Health Systems/ACOs/CINs/DSRIPs/PCPs/FQHCs/Dental Practices/Specialty Care Organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-crm

Company Information

ReferralMD
Founded: 2014
Charleston, SC
getreferralmd.com

Alternatives

SurgyFrontdesk

SurgyFrontdesk

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SurgyInsights

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TriVice

TriVice

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SurgyScribe

SurgyScribe

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Categories

Categories

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Not Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Integrations

Care Director Not Supported
EPIC HRMS Not Supported
Oracle Health Ambulatory EHR Not Supported
WhatsApp Supported
athenaClinicals Not Supported
eClinicalWorks Not Supported

Integrations

Care Director Supported
EPIC HRMS Supported
Oracle Health Ambulatory EHR Supported
WhatsApp Not Supported
athenaClinicals Supported
eClinicalWorks Supported
Claim SurgyCRM and update features and information
Claim SurgyCRM and update features and information
Claim ReferralMD and update features and information
Claim ReferralMD and update features and information