SureView

SureView

SureView Systems
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About

Security Organizations using SureViews Operations SaaS suite process events, quickly, consistently and securely, delivering better security outcomes. SureView provides a single screen to coordinate every alarm and event that comes into your SOC (Security Operations Center)—from any system, any device, any source. Everything needed for efficient response is right there—geospatial mapping, action plans, nearby cameras, call lists, etc. Alarms are automatically grouped and prioritized so operators receive the urgent ones first. No more jumping from one system to another, every event is handled in a similar, consistent way, driving productivity and improving security outcomes. SureView’s Field Operations tool seamlessly connects your teams in the SOC and the field–providing real-time location and status information about field staff and critical assets.

About

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Incident Response platform for companies

Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$179/month unlimited users
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Simple, easy to use. Quick deployment. The engineer helped me get started small which allowed my team to focus on addressing our top pain points.

Cons

  • It took some time to plot the cameras, it wasn't required but it made it easier to use.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SureView Systems
Founded: 2001
United States
sureviewsystems.com

Company Information

root9
Founded: 2026
United States
root9.io

Alternatives

SmartEvent

SmartEvent

Check Point Software Technologies

Alternatives

ACSIA

ACSIA

DKSU4Securitas Ltd

Categories

Incident Response Supported

Categories

Incident Response Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Not Supported
SLA Tracking / Management Supported
Threat Intelligence Not Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Not Supported

Integrations

ServiceNow Supported
Slack Supported
Zendesk Supported
Amazon Web Services (AWS) Supported
Genetec Security Center Supported
Healthchecks.io Not Supported
IBM Instana Not Supported
Icinga Not Supported
LogRhythm SIEM Not Supported
ShotSpotter Supported
SigNoz Not Supported
SolarWinds Database Performance Analyzer Not Supported
SolarWinds Pingdom Not Supported
Splunk AppDynamics Not Supported
StatusCake Not Supported
Symmetry Incident Management Supported
Veoci Supported
Wavestore VMS Supported
Wazuh Not Supported
Zabbix Not Supported

Integrations

ServiceNow Supported
Slack Supported
Zendesk Supported
Amazon Web Services (AWS) Not Supported
Genetec Security Center Not Supported
Healthchecks.io Supported
IBM Instana Supported
Icinga Supported
LogRhythm SIEM Supported
ShotSpotter Not Supported
SigNoz Supported
SolarWinds Database Performance Analyzer Supported
SolarWinds Pingdom Supported
Splunk AppDynamics Supported
StatusCake Supported
Symmetry Incident Management Not Supported
Veoci Not Supported
Wavestore VMS Not Supported
Wazuh Supported
Zabbix Supported
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