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About

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

About

XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. XEOX was developed to take IT management to a new level. It is fast, accessible from anywhere and easy to use thanks to our modern user interface. XEOX will save your business money because it cuts down costly help desk calls. It will alert your IT support staff to potential risks so they can be fixed as quickly as possible. Task automation facilitates many routine maintenance tasks, freeing up IT support for more complex jobs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Managed Service Providers

Audience

Businesses seeking for a cloud based remote management and monitoring tool

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79/tech/month
Free Version
Free Trial

Pricing

$1,5 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 3.0 / 5
features 4.5 / 5
design 3.5 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SuperOps
Founded: 2020
United States
www.superops.com

Company Information

XEOX
Founded: 2001
Austria
www.xeox.com

Alternatives

ConnectWise PSA

ConnectWise PSA

ConnectWise

Alternatives

ConnectWise RMM

ConnectWise RMM

ConnectWise
Pulseway

Pulseway

MMSOFT Design

Categories

Categories

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

System Monitoring Features

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

IT Infrastructure Monitoring Features

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Integrations

TeamViewer
AnyDesk
Getscreen.me
Guardz
Hudu
Jira
Konnectify
Mattermost
Microsoft Teams
QuickBooks Online
ScalePad Lifecycle Manager
Slack
Splashtop Remote Access
Xero

Integrations

TeamViewer
AnyDesk
Getscreen.me
Guardz
Hudu
Jira
Konnectify
Mattermost
Microsoft Teams
QuickBooks Online
ScalePad Lifecycle Manager
Slack
Splashtop Remote Access
Xero
Claim XEOX and update features and information
Claim XEOX and update features and information