Sunwave

Sunwave

Sunwave Health
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About

Sunwave Health (Sunwave) drives healthy results for mental health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go further to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive outcomes using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction. See for yourself. With Sunwave, mental health and Substance Use Disorder treatment providers can attract more qualified patients, accelerate the admissions process, improve care coordination, drive length of stay, improve revenue, and optimize clinical resources.

About

TherapyNotes is an easy-to-use and feature-rich practice management software for behavioral health practitioners. It combines robust scheduling tools, patient notes, electronic billing, and a custom patient portal. The software is also certified HIPAA- and PCI-Compliant, which helps to ensure that all practice and patient records are secure and encrypted. Managing a practice comes with plenty of paperwork that can keep you out of session. With features like simple electronic claim submission and assisted ERA payment posting, you'll have fewer data entry errors and less tedious paperwork. TherapyNotes™ integrates all aspects of your practice to help you improve patient care. Person‑centered documentation, searchable diagnoses, and more time in‑session help you provide your clients with the care they deserve.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mental Health Treatment Providers, Substance Use Disorder/Addiction Treatment Providers, Behavioral Health,

Audience

EHR for behavioral health companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$59 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Amazing support. I always get my questions answered and they always figure out a way to execute the vision I have for our program.
  • I have to admit, I have been using K*** for many years prior to this position. When first introduced to Sunwave, I was not a fan as I was so accustomed to K***. The previous EMR's I have used do not come close to either of these systems. I have now used it for several months and am a huge fan. Especially now that I am able to work on the forms to create an ease of the workflow. This is much easier to do in Sunwave than in K***. The functionality is much easier across the board as well. I also appreciate that Sunwave continues to work on not only making things user friendly, but also keeping up with the times and utilizing technologies that are within Sunwave. Great job.
  • This is one of the easiest and most user friendly EMR's I have used to date. They made the set up and implementation easy. Alex was a no pressure salesman who simply put a solution in front of us. Our implementation specialist Heather was amazing and very attentive to our needs and goals as well as our wish list.
  • The reporting capability is the best I have seen in the industry. Every note can be audited easily before executing Billing. Customer support is always available and responsive.
  • I’d just say like I consult for licensing/accreditation and work with several products and Sunwave is by far my favorite bc of user interface, support, and reporting versatility.

Cons

  • Sometimes navigating the system is difficult. Once I get the support, it all makes sense.
  • Still getting use to reading the MAR's and would like to see improvements made in this area, but I am adapting.
  • I wanted to integrate some of my other software. The only con here is the cost for the monthly integration of an API.
  • Updating certain fields can impact historical data when running reports.
  • I don't see many negatives with this particular EMR software. It is easy to use and a value add to any organization who utilizes it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Sunwave Health
United States
www.sunwavehealth.com

Company Information

TherapyNotes
Founded: 2012
United States
www.therapynotes.com

Alternatives

Alternatives

Sunwave

Sunwave

Sunwave Health
Foothold

Foothold

Foothold Technology
Valant Behavioral Health EHR

Valant Behavioral Health EHR

Valant Medical Solutions
CarePaths EHR

CarePaths EHR

CarePaths
Kipu

Kipu

Kipu Systems

Categories

Categories

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Not Supported
E/M Coding Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Not Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Claims Processing Features

Adjustor Management Supported
Case Management Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Supported
Customer Management Supported
Electronic Claims Supported
Forms Management Supported
Paper-Based Claims Supported
Payor Management Supported
Policy Administration Not Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Not Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Integrations

Authorize.Net Supported
CallRail Supported
CallTrackingMetrics Supported
Circle Health Supported
Clinically AI Not Supported
Five9 Supported
Google Calendar Not Supported
HIPAAtizer Not Supported
Medsender Supported
Microsoft Outlook Not Supported
QuickSlot Health Not Supported
Salesforce Supported
ScribeHealth Not Supported
Service Center Supported
Stable Not Supported
Stripe Supported
Twilio Supported
WordPress Supported

Integrations

Authorize.Net Not Supported
CallRail Not Supported
CallTrackingMetrics Not Supported
Circle Health Not Supported
Clinically AI Supported
Five9 Not Supported
Google Calendar Supported
HIPAAtizer Supported
Medsender Not Supported
Microsoft Outlook Supported
QuickSlot Health Supported
Salesforce Not Supported
ScribeHealth Supported
Service Center Not Supported
Stable Supported
Stripe Not Supported
Twilio Not Supported
WordPress Not Supported
Claim Sunwave and update features and information
Claim Sunwave and update features and information
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