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About

SummitText is a business texting platform for telehealth providers, clinics, and patient-support teams. It gives care, intake, and support staff a shared two-way SMS inbox for communicating with patients. Teams can send bulk and scheduled campaigns, automate appointment and follow-up reminders, organize contact lists with tags and segments, and reuse message templates. Messaging controls include opt-in capture, automatic STOP and HELP handling, and quiet hours. The platform also supports guided registration for A2P 10DLC and toll-free numbers. These capabilities support patient outreach and follow-up by text, help staff coordinate conversations through a shared inbox, and let teams organize contacts and reuse consistent messages across routine workflows. API access and webhooks are available on request.

About

Supports text-enablement of existing landlines including toll-free and non-toll-free numbers. Supports auto replies such as “we are currently closed and will get back to you” and quick replies based on standard, pre-written customer responses. Allows you to assign a conversation to an agent group or another individual. Supports both one-on-one conversations and one-to-many messages sent to a distribution list of customers. Supports message forwarding to your email inbox and mobile messaging app — from where you can also reply.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Telehealth providers, clinics and patient-support teams that need compliant two-way business texting.

Audience

Businesses looking for a customer service platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$78 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SummitText
Founded: 2026
United States
summittext.com

Company Information

Textology
Founded: 2015
United States
www.textology.co

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems

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Alive5

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Curogram

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DataKnowl

DataKnowl

Complexity Intelligence

Categories

SMS Marketing Supported

Categories

Customer Service Supported

Integrations

No info available.

Integrations

No info available.
Claim SummitText and update features and information
Claim SummitText and update features and information
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Claim Textology and update features and information