Sturdy vs. Totango Comparison


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Designed as a secure orchestration layer, Pipefy bridges the gap between rigid legacy systems (ERPs/CRMs) and agile business needs. It allows IT teams to centralize disparate processes under a single control plane, eliminating Shadow IT through an Adaptive Governance framework. Key Capabilities: • Process Orchestration: Manage complex, non-linear workflows across departments without replacing core systems. • Enterprise iPaaS: Native connectors for the main systems of records to unify data silos. • Agentic AI: Deploy autonomous AI agents for document analysis and task execution using a BYOLLM (Bring Your Own LLM) engine. • Security: SOC2 Type II and ISO 27001 certified with granular RBAC. Empower your team to modernize operations and reduce the development backlog with Pipefy. 594 Ratings Visit Website Member365 Member365 understands that technology isn't always easy to handle. 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About Rather than listening to dozens of Gong recordings, clicking through hundreds of tickets, or wading through your CRM for hours, Sturdy gives you the facts and just the facts in seconds. Summaries are great, but Sturdy's AI takes summaries to the next level by giving you instant insights into trends and specific things to watch. Know what to work on next. Never hop on another Zoom call and wing it. Summaries are the thing you always wanted, and now they're here. With the snap of your fingers, you know which accounts are considering canceling and why. Congratulations, you've just become the hero who saved an account and started a renewal conversation because you've never been so prepared. With Sturdy, you can drill into every customer conversation to discover detailed information about specific processes, products, services, and so much more.	About Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses wanting an AI tool that helps leverage the power of applied and generative AI to reimagine products	Audience Totango is built for customer success, sales, and revenue teams at growing or enterprise organizations that need scalable tools to reduce churn, improve retention, and accelerate customer value delivery
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $497 per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Easy to integrate. The user interface is clean and offers great customization in its dashboard. It helps to understand the customer better and help to deliver the best as they required. Cons It worked great for me. Nothing to share about cons.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Sturdy Founded: 2020 United States www.sturdy.ai/	Company Information Totango Founded: 2010 United States www.totango.com
Alternatives Sturdy Exchange	Alternatives Smaply
Waitlyst	Alida
FunnelStory	EvaluationsHub
CustomerSuccessBox	Gainsight
ByTek Retention AI ByTek View All	ChurnZero View All
Categories AI Customer Success Supported Customer Success Supported Revenue Intelligence Supported	Categories AI Customer Success Supported Customer Experience Supported Customer Revenue Optimization (CRO) Supported Customer Satisfaction Supported Customer Success Supported Experience Management Supported Marketing Automation Supported Product Analytics Supported
	Customer Success Features Account Alerts Not Supported Account Management Supported Communication Management Not Supported Customer Engagement Not Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Not Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Not Supported
Integrations HubSpot CRM Supported HubSpot Customer Platform Supported Jira Supported Salesforce Supported ServiceNow Supported Slack Supported Snowflake Supported Zendesk Supported Adobe Marketo Engage Not Supported Amazon Redshift Not Supported Desktop.com Not Supported Dropbox Not Supported Gainsight Supported Higher Logic Vanilla Supported Microsoft Dynamics 365 Not Supported Microsoft Teams Not Supported Outdoo AI Not Supported Retently Not Supported SAP Marketing Cloud Not Supported Salesforce Agentforce Service Not Supported Show More Integrations View All 16 Integrations	Integrations HubSpot CRM Supported HubSpot Customer Platform Supported Jira Supported Salesforce Supported ServiceNow Supported Slack Supported Snowflake Supported Zendesk Supported Adobe Marketo Engage Supported Amazon Redshift Supported Desktop.com Supported Dropbox Supported Gainsight Not Supported Higher Logic Vanilla Not Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported Outdoo AI Supported Retently Supported SAP Marketing Cloud Supported Salesforce Agentforce Service Supported Show More Integrations View All 48 Integrations
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