Zurmo

Zurmo

EspoCRM
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+

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About

Our product helps companies level up engagement and retention, by plugging-in gamification mechanism into online experiences, and motivate target audience to take actions that support business goals. We come as a fully customizable scalable gamification software, or we take something that already exists: a customer or fan engagement platform, a loyalty program, or enterprise software, and we turn it into a fun and rewarding experience by gamifying it Companies today use gamification mechanisms to reduce churn and motivate engagement and loyalty. Activate the global fan community. Tap into the voice of millennials and the younger generation. Create meaningful relationships. Prove ROI to sponsors. All in one platform. Understand your audience. Use static data and trigger desired actions. Generate genuine conversations with your brand. Make purchases exciting and urgent. Increase loyalty.

About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need gamification technology to fuel growth and retention

Audience

Companies searching for a customer relationship management system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$499 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$8 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!
  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

Cons

  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.
  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

StriveCloud
Founded: 2016
Belgium
strivecloud.io

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

Alternatives

Alternatives

ZIZO

ZIZO

ZIZO Technologies
UpSkillo

UpSkillo

Opcito
Gamifics365

Gamifics365

Inogic Tech
Flyy

Flyy

FlyyX Technologies

Categories

Churn Prevention Supported
Gamification Supported

Categories

CRM Supported

Gamification Features

Badge Management Supported
Collaboration Tools Supported
Contest Management Supported
Feedback Management Supported
For Call Centers Supported
For Developers Supported
For Education Supported
For Onboarding Supported
For Sales Supported
Goal Setting / Tracking Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Integrations

Gmail Not Supported
Google Analytics Not Supported
Google Workspace Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InterServer Not Supported
Microsoft Outlook Not Supported
Oracle CRM On Demand Supported
Pipedrive Supported
Salesforce Supported
Zoho CRM Supported

Integrations

Gmail Supported
Google Analytics Supported
Google Workspace Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InterServer Supported
Microsoft Outlook Supported
Oracle CRM On Demand Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zoho CRM Not Supported
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Claim StriveCloud and update features and information
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