TraceySendcloud
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Related Products
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About
Manage your carriers and vendors with auditing, customized KPI reporting, monitoring, and analysis against industry benchmarks. Examine your supply chain across all modes with customized rule-based allocation, categorization, and standardization of your commerce data. Access real-time visibility to your entire shipping network with one integrated platform that provides real-time, proactive, and predictive analytics. Enhance your customer order experience with customized web visibility to order and shipment delivery statuses. Support your customer service teams with access to order transit information including customer-promised delivery performance and predicted delivery dates. Data capture from any source including EDI, API, text file, OCR paper, and electronic documents. Real-time transportation network visibility across all carriers. StrategIQ Commerce offers customized order and package tracking.
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About
Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shipping companies in need of a solution to manage their carriers, vendors, and supply chain operations
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Audience
Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationStrategIQ Commerce
United States
strategiqcommerce.com
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Company InformationSendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com
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Categories |
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Integrations
Sendcloud
Not Supported
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