Tracey

Tracey

Sendcloud
+
+

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About

Manage your carriers and vendors with auditing, customized KPI reporting, monitoring, and analysis against industry benchmarks. Examine your supply chain across all modes with customized rule-based allocation, categorization, and standardization of your commerce data. Access real-time visibility to your entire shipping network with one integrated platform that provides real-time, proactive, and predictive analytics. Enhance your customer order experience with customized web visibility to order and shipment delivery statuses. Support your customer service teams with access to order transit information including customer-promised delivery performance and predicted delivery dates. Data capture from any source including EDI, API, text file, OCR paper, and electronic documents. Real-time transportation network visibility across all carriers. StrategIQ Commerce offers customized order and package tracking.

About

Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shipping companies in need of a solution to manage their carriers, vendors, and supply chain operations

Audience

Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

StrategIQ Commerce
United States
strategiqcommerce.com

Company Information

Sendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com

Alternatives

Tracey

Tracey

Sendcloud

Alternatives

Pidge

Pidge

Pidge.in

Categories

Categories

Integrations

Sendcloud Not Supported

Integrations

Sendcloud Supported
Claim StrategIQ Commerce and update features and information
Claim StrategIQ Commerce and update features and information
Claim Tracey and update features and information
Claim Tracey and update features and information