WebFirstRTI Software
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Related Products
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About
Statuskit brings together customisable status page, events tracking for your service to foster communication. Interrupted services are part of daily operation. Our customisable service update let your clients know everything is under control. Detailed events tracking turns your service disruption into a great customer experience, displaying active incident illustrate the transparency of your business. StatusKit allows you to customize nearly everything including incident status and service status so as to allow you to better describe your incidents and service. Allow your customers to subscribe to your statuspage via Email, Feed, Webhook and Facebook Messenger. StatusKit also allows you to use your own Mailgun API Key. An easy, one-glance status report fosters better communication for your service. Displaying active events and incidents illustrate the transparency of your business. Customisable status and category makes StatusKit suitable in all type of business.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a status page monitoring solution for their daily operation needs
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationStatusKit
Founded: 2016
China
statuskit.com
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Facebook
Facebook Messenger
Mailgun
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