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About

Squid Alerts uses on-call calendars and escalation chains to forward your alerts to the right person though SMS, voice, email, and push notifications. Alerts from other systems are sent to your team through email, API, or voicemail. You can have managers and team members. You can also set flood protection settings, shared phone numbers for direct routing to the on-call team member, and other integrations. Team managers can define alert routing rules and escalation chains. When an alert comes in the routing rules determine if you want to create an incident, forward the alert, or ignore it. Escalation chains determine who get's notified, how, and when. On-call calendars allow you to configure primary and secondary on-call resources. Let us manage your on-call automatically or setup custom schedules. You can also get reminders when you forget to update your on-call calendar.

About

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an On-call and Incident Management solution

Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$72 per Month
Billed annually
Free Version Not Supported
Free Trial Supported

Pricing

$179/month unlimited users
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Squid Alerts
Founded: 2017
United States
www.squidalerts.com

Company Information

root9
Founded: 2026
United States
root9.io

Alternatives

Alternatives

Categories

IT Alerting Supported

Categories

Incident Response Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Not Supported
SLA Tracking / Management Supported
Threat Intelligence Not Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Not Supported

Integrations

New Relic Supported
Site24x7 Supported
Slack Supported
Splunk AppDynamics Supported
Checkly Not Supported
Google Cloud Monitoring Not Supported
Graylog Not Supported
Healthchecks.io Not Supported
Honeybadger Not Supported
Honeycomb Not Supported
IBM Instana Not Supported
Icinga Not Supported
Opsgenie Not Supported
Papertrail Not Supported
Rollbar Not Supported
SolarWinds Pingdom Not Supported
Splunk Cloud Platform Not Supported
StatusCake Not Supported
Uptime Kuma Not Supported
incident.io Not Supported

Integrations

New Relic Supported
Site24x7 Supported
Slack Supported
Splunk AppDynamics Supported
Checkly Supported
Google Cloud Monitoring Supported
Graylog Supported
Healthchecks.io Supported
Honeybadger Supported
Honeycomb Supported
IBM Instana Supported
Icinga Supported
Opsgenie Supported
Papertrail Supported
Rollbar Supported
SolarWinds Pingdom Supported
Splunk Cloud Platform Supported
StatusCake Supported
Uptime Kuma Supported
incident.io Supported
Claim Squid Alerts and update features and information
Claim Squid Alerts and update features and information
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Claim root9 and update features and information