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About

The fastest growing technology for restaurants. Now more than ever you need to look amazing when a customer looks you up. Generate online buzz and get thousands of customers excited to try your restaurant. Online revenue drives 100's big-ticket catering & parties, even during covid.

About

Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Marketing teams that need a complete Restaurant Marketing platform

Audience

Businesses who want to have a local review listing where customers can leave them reviews, or local businesses that want to advertise

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.1 / 5
ease 1.1 / 5
features 1.1 / 5
design 1.4 / 5
support 1.4 / 5

Reviews/Ratings

Overall 2.8 / 5
ease 3.8 / 5
features 3.0 / 5
design 2.5 / 5
support 2.2 / 5

Pros & Cons from Real Users

Pros

  • I liked the Reels it created for social media. It created nice looking posts for FB including National celebration days.
  • N/A.
  • I have no pros for this company! Right out of the gate they were very misleading. I specifically asked what hidden fees are there? On camera the rep stated the only variable to the cost would be if I wanted videos or just pictures for the site. Which is clearly understandable.
  • They seemed decent for a week but I was always uncomfortable by the way the relationship started and the amount of pressure they applied to us just to sign up.
  • Nice pictures but you could hire a photographer $100 for that. They drag out the website for months while charging you the monthly fee while you get nothing in return. Total scam company. Do not use!! Please learn from me. I’m bringing them to court.

Cons

  • Cost Almost impossible to cancel- They talk in circles acting like they are concerned about your business but they are just trying to keep you paying. Functions are rudimentary-I.e. Applications- I had to follow up with every applicant to ask questions beyond their name, phone, and email Fine print information- the photos they take belong to them After initial contract, you don’t go month to month as it seems- you pay month to month but are contracted for a whole year Without hard data to substantiate this- I do not feel like it helped my business at all. They claim a lot of $ that they brought in but I was still doing all the social media posting, etc.
  • Never delivered what was promised, took money and offered no refunds
  • They are very misleading!!! They are built in a way to force you into upgrading. If not they trap you into a contract. They actually offer you nothing that your averaging marketing person can’t do better.
  • Everything else. The service they provide, you can do on your own. The company is being run into the ground by the owner’s son, who is incredibly rude and arrogant. I can only hope they go out of business soon.
  • Everything about them. They charge big monthly fees while they ‘develop’ your website for months all while you get nothing in return. They are a scam. I will do my best to bring them down in court.

Pros & Cons from Real Users

Pros

  • In theory, Yelp is a great site where people can read and write reviews about different services and companies. In practice, however, once you see how the sausage is made, it's suspect.
  • Yelp does provide some great reviews on lots of different companies that are helpful if you are trying to compare and contrast different things.
  • Yelp is an easy way to access reviews and menus for restaurants and other businesses within my area. The ability to crowd source feedback is invaluable.
  • I like looking up pictures of businesses before I go to get a sense of how clean it is. I like knowing what kind of business I'm going into before I get there.

Cons

  • They removed all of our reviews and will not give us a reason. They simply said "their algorithm does it". Suspiciously, the reviews were removed after they called us and we said we were not interested in advertising at this time.
  • Yelp isn't my first choice to go to, because it isn't the most pretty looking website. Very outdated looking, which makes it so I naturally go to other sites.
  • Yelp's revenue system is very concerning, with them hiding bad reviews for pay. That leaves a lot to be desired both as a consumer and a business.
  • I wish it did more like Apple Maps or Google Maps.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Spothopper
www.spothopperapp.com

Company Information

Yelp
Founded: 2004
United States
yelp.com

Alternatives

Alternatives

SinglePlatform

SinglePlatform

Tripadvisor
Better Business Bureau (BBB)

Better Business Bureau (BBB)

Better Business Bureau

Categories

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Anything Not Supported
Coris Not Supported
Eclincher Not Supported
Field Solution Group Not Supported
Hostie Not Supported
IVIX Not Supported
JustReviews Not Supported
Localyser Not Supported
MS Shift Not Supported
Mapal Culture Suite Not Supported
Martini Not Supported
MemberXP Not Supported
RevFee Not Supported
Senja Not Supported
SoTellUs Not Supported
Sorrel AI Not Supported
Studioflo Not Supported
Uberall Not Supported
Widewail Not Supported

Integrations

Anything Supported
Coris Supported
Eclincher Supported
Field Solution Group Supported
Hostie Supported
IVIX Supported
JustReviews Supported
Localyser Supported
MS Shift Supported
Mapal Culture Suite Supported
Martini Supported
MemberXP Supported
RevFee Supported
Senja Supported
SoTellUs Supported
Sorrel AI Supported
Studioflo Supported
Uberall Supported
Widewail Supported
Claim Spothopper and update features and information
Claim Spothopper and update features and information
Claim Yelp and update features and information
Claim Yelp and update features and information