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About

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

About

With a simple prompt, you can learn and gain insights into who your top recurring customers are. Our AI suggests the right personalized messages to reach your customers directly. With the power of AI understand how menu items are performing and how to increase your sales. Find a place to eat, make a reservation, and order your food all before heading into the restaurant. It’s a game changer for the in-person dining experience. Say goodbye to all of the hassles of waiting for a table, ordering your food, and splitting the check. Tavolo is a restaurant data analytics platform that leverages AI to automate direct-to-consumer marketing for restaurant owners. Customers have control over their dining experience by reserving, and paying ahead right from their phones. By allowing customers to pay right from their phones they can close out their tickets and leave as soon as they are ready freeing up tables faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Bars, Nightclubs, Breweries & Enterprise

Audience

Business owners in search of a tool to gain customer insights and automate marketing

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Version Supported
Free Trial Supported

Pricing

$500 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • The ease of use along with the platform providing reputation management and the ability to reply to reviews instantly has increased my pet sitting business exponentially. One of my colleagues is a dog grooming salon, they are using SpotOn internet feature for her guests and shared that it's s great way to capture the data of their clients furthering their business reach!

Cons

  • As a busy business owner they give you the opportunity to post awesome things on your social media with their platform, however, I almost wish that I could pay somebody in their organization to do that :-) I posted a Veterans Day special and the response from my existing clients was overwhelming!

Pros & Cons from Real Users

Pros

  • I use Tavolo for all of my video content on Instagram and Tiktok. I've generated hundreds of thousands of views over the last year working with them. I also use it for all of my email and SMS marketing. It gets me results that I can see. That simple.
  • None.

Cons

  • Took me some time to get used to the platform. Otherwise, it's awesome.
  • Everything. Customer service total inexistent. They charge me 4 months and this nothing. Definitely a fraud.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

SpotOn
Founded: 2017
United States
spoton.pxf.io/oq2Aon

Company Information

Tavolo
United States
www.tavolo.ai/

Alternatives

Rezku Point of Sale

Rezku Point of Sale

Guest Innovations

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Toast POS

Toast POS

Toast, Inc.
CAKE POS

CAKE POS

Mad Mobile

Categories

Categories

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Loyalty Management Not Supported
Marketing Automation Not Supported
Menu Management Supported
Online Ordering Supported
Personalization Not Supported
Promotion Management Not Supported
SMS Marketing Supported
Social Media Management Supported
Website Builder Not Supported

Appointment Scheduling Features

Appointment Reminders Not Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Not Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Supported
Inventory Management Not Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

BevSpot Supported
Bevchek Supported
Captain Supported
Caviar Supported
Chowly Supported
Craftable Supported
Gusto Supported
Marqii Supported
PayDay Portal Supported
Paycor Supported
QSROnline Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
RASI Supported
Restaurant365 Supported
Sculpture Hospitality Supported
SpotOn Teamwork Supported
TipHaus Supported

Integrations

BevSpot Not Supported
Bevchek Not Supported
Captain Not Supported
Caviar Not Supported
Chowly Not Supported
Craftable Not Supported
Gusto Not Supported
Marqii Not Supported
PayDay Portal Not Supported
Paycor Not Supported
QSROnline Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
RASI Not Supported
Restaurant365 Not Supported
Sculpture Hospitality Not Supported
SpotOn Teamwork Not Supported
TipHaus Not Supported
Claim SpotOn and update features and information
Claim SpotOn and update features and information
Claim Tavolo and update features and information
Claim Tavolo and update features and information