Toast POS

Toast POS

Toast, Inc.
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About

Spoonfed is an intuitive, cloud-based, food order management solution for meetings and conferences. A global system, highly configurable for simple and complex contracts, with a range of business use cases to drive revenue. Empower your customers through online, mobile responsive, ordering and order management; View/edit/repeat/cancel order functionality within customer’s profile – no need to call the catering team; Allergens/nutritional information viewable – with option to add notes. Group Ordering enables individual requests as part of a larger order, with meals separately wrapped for contactless pickup/delivery. Our ‘best in class’ ordering experience is undergirded by Back of House reporting with comprehensive, end-to-end order management system for catering teams. Highly responsive support and onboarding from teams in USA and UK. Eliminate mistakes, save time for both customers and catering teams with a Streamlined production data ensuring accurate orders are out on time.

About

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

FSM companies, Corporate Caterers, Retail and Restaurant chains/franchises, Social Enterprise Caterers

Audience

Built exclusively to provide a robust POS system for the restaurant and foodservice industry, with teams of all sizes.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Varied price tariffs available
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.00/month
Starter Kit: $0/month
Point of Sale: $69/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • it offers excellent features for restaurant management, and the design is very modern . the software runs smoothly without major glitches, making it reliable during busy hours.
  • I like the integration bundle but they should have a unlimited bundle package to be better then Chowly and 3rd party providers and if they created a website they would definitely do great and they should do something with DoorDash and third parties to lower commissions rate one small restaurant can’t make that difference but a platform like toast can literally take over the virtual market with just a few of these options

Cons

  • the pricing and add-on fees can be a bit high for smaller businesses. also, the customer service response time can sometimes be improved.
  • Integration took to along to set up I had to add google direct ordering for my location and got over charged I may have to switch integrations.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Spoonfed
Founded: 2010
United Kingdom
getspoonfed.com

Company Information

Toast, Inc.
Founded: 2011
United States
pos.toasttab.com

Alternatives

Alternatives

FoodStorm

FoodStorm

Instacart
KxCatering

KxCatering

Kinetic
Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
ChefTec

ChefTec

Culinary Software Services
OVVI POS

OVVI POS

OVVI

Categories

Categories

Bakery Supported
Bar POS Supported
Catering Supported
Convenience Store Supported
Email Marketing Supported
Kiosk Supported
Online Ordering Supported
Payment Processing Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Catering Features

Banquet Management Supported
Billing & Invoicing Supported
Booking Management Supported
Calendar Management Supported
Contract Management Supported
Costing Supported
Customer Database Supported
Event Management Supported
Facility Management Supported
Inventory Management Supported
Kitchen / Menu Management Supported
Order Management Supported
Quote Management Supported
Recipe Management Supported
Waitstaff Management Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Not Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Supported
Inventory Management Not Supported
Menu Planning Supported
Nutritional Analysis Supported
Online Payments / Funding Supported
Point of Sale (POS) Supported
Purchasing Not Supported
Recipe Management Supported
Schools Not Supported
Tray Tracking Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

DoorDash Supported
7shifts Not Supported
Ameego Not Supported
Crave Not Supported
Cybake Not Supported
Google Maps Supported
Homebase Not Supported
Incentivio Not Supported
Kronto Not Supported
LINK To Any Not Supported
Loman.ai Not Supported
MarketMan Not Supported
RASI Not Supported
Restoke Not Supported
Sauce Not Supported
ShelfCount Not Supported
StockTake Online Not Supported
Suntek Reporting Not Supported
Tiplo Not Supported
eCard Systems Not Supported

Integrations

DoorDash Supported
7shifts Supported
Ameego Supported
Crave Supported
Cybake Supported
Google Maps Not Supported
Homebase Supported
Incentivio Supported
Kronto Supported
LINK To Any Supported
Loman.ai Supported
MarketMan Supported
RASI Supported
Restoke Supported
Sauce Supported
ShelfCount Supported
StockTake Online Supported
Suntek Reporting Supported
Tiplo Supported
eCard Systems Supported
Claim Spoonfed and update features and information
Claim Spoonfed and update features and information
Claim Toast POS and update features and information
Claim Toast POS and update features and information