Splunk ARCisco
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ServiceMax ZincPTC
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Related Products
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About
If ineffective troubleshooting has caused degraded customer experiences or if you lack visibility into diagnostics, Splunk® AR can help decrease your mean-time-to-resolution (MTTR). Whether your workforce is on the factory floor or up in a cell tower, you can use Splunk to view mobile dashboards and data visualizations overlaid on corresponding assets, empowering even non-technical users to take action through guided workflows and more accessible information. Check out how our customers are using Splunk Augmented Reality. Click here to learn more about how puget sound Energy has implemented Splunk AR to monitor facilities and improve responses to outages using real-time data.
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About
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need an AR solution for a view of live data
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Audience
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCisco
Founded: 1984
United States
www.splunk.com/en_us/solutions/augmented-reality.html
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Company InformationPTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/zinc
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
ANY.RUN
Box
Citrix Workspace
CloudFabrix
CyCognito
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
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Integrations
ANY.RUN
Box
Citrix Workspace
CloudFabrix
CyCognito
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
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