Splunk AR

Splunk AR

Cisco
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About

If ineffective troubleshooting has caused degraded customer experiences or if you lack visibility into diagnostics, Splunk® AR can help decrease your mean-time-to-resolution (MTTR). Whether your workforce is on the factory floor or up in a cell tower, you can use Splunk to view mobile dashboards and data visualizations overlaid on corresponding assets, empowering even non-technical users to take action through guided workflows and more accessible information. Check out how our customers are using Splunk Augmented Reality. Click here to learn more about how puget sound Energy has implemented Splunk AR to monitor facilities and improve responses to outages using real-time data.

About

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need an AR solution for a view of live data

Audience

Maintenance, operations, after-sales service, training, and digital transformation professionals at industrial enterprises who are looking for better ways to streamline their operations across their workforce.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact VSight for pricing details.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Splunk AR (Augmented Reality) uniquely enhances data visualization and decision-making by allowing users to interact with complex datasets in an immersive 3D environment. It provides real-time, contextual insights by overlaying critical data directly onto the physical environment, which is particularly valuable for industries like manufacturing, logistics, and IT operations. Splunk AR improves collaboration by enabling remote teams to share live data visualizations, enhancing operational efficiency by helping users quickly detect and respond to issues. It also offers personalized views tailored to specific roles or needs, and enhances security monitoring by providing an intuitive overview of security events, enabling faster threat detection and response.

Cons

  • While Splunk AR offers innovative advantages, it also has some drawbacks. First, it requires specialized hardware, such as AR glasses or devices, which can be costly and may not be accessible to all users. The integration of AR with Splunk's existing data infrastructure may also require additional setup and customization, leading to a steep learning curve and potential delays in deployment. Additionally, the immersive nature of AR could be overwhelming or unnecessary for some users, especially those who prefer traditional data visualizations. Another challenge is that AR-based interfaces may demand high-performance computing resources, potentially increasing infrastructure costs. Finally, because Splunk AR is a relatively new technology, it may not be as mature or widely adopted as more established data visualization tools, limiting its scalability and support in certain industries.

Pros & Cons from Real Users

Pros

  • Augmented-reality markup, crisp live video, cross-platform access on phones, tablets and smart-glasses, GDPR-compliant security, and one-click recording/ PDF export have all accelerated troubleshooting and knowledge transfer for our dispersed maintenance crews, cutting travel and downtime costs almost immediately.
  • The seamless integration of VSight Remote into our workflows has been a game-changer. The real-time AR capabilities and ease of use have significantly enhanced our remote support and collaboration.
  • This product is amazing. Very simple and easy to use. Just like using a phone, anyone can use it. I already satisfied.

Cons

  • Occasionally the session-start QR code takes a few extra seconds to generate, and the admin portal could surface deeper usage analytics, but these are minor quibbles and we remain very happy overall.
  • There’s minimal to dislike. Occasionally, the quality of video streaming can depend on network conditions, but that’s expected.
  • There is no optimisation with Zoom and WhatsApp conversations.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Cisco
Founded: 1984
United States
www.splunk.com/en_us/solutions/augmented-reality.html

Company Information

VSight
Founded: 2019
Lithuania
www.vsight.io

Alternatives

Alternatives

Blitzz

Blitzz

Blitzz Remote Support
uberAgent

uberAgent

Cloud Software Group

Categories

Categories

AR Training Supported
Augmented Reality Supported
Industrial AR Supported
Remote Support Supported
Remote Work Supported

Augmented Reality Features

3D Objects Supported
3D Product Visualization Supported
Application Development Not Supported
Content Creation Not Supported
Cross-Device Publishing Supported
Drag & Drop Supported
For Mapping Not Supported
For Sales Supported
For Training / Education Supported
Object Recognition Not Supported
Simulation Not Supported
Usage Tracking / Analytics Supported
Virtual Reality Not Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Work Features

Collaboration Supported
Credential Management Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Supported
Meeting Management Supported
Project Management Supported
Remote Access Supported
Remote Support Supported
Screen Sharing Supported
Softphone Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Supported
Web Conferencing Supported

Integrations

ANY.RUN Supported
CloudFabrix Supported
CyCognito Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Azure Not Supported
NETGENIQ FABRIC Supported
Salesforce Not Supported

Integrations

ANY.RUN Not Supported
CloudFabrix Not Supported
CyCognito Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Azure Supported
NETGENIQ FABRIC Not Supported
Salesforce Supported
Claim Splunk AR and update features and information
Claim Splunk AR and update features and information
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