SparrowCRMSurveySparrow
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Related Products
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About
SparrowCRM is the AI-native CRM, built to transform how sales teams operate in the AI-first era. It unifies pipeline management, deal tracking, activity capture, and reporting with a context layer that pulls calls, emails, and meetings into every record. At the core is Zulie AI, embedded inside every deal to answer questions, draft emails, summarise calls, and surface the next best action. A network of agents, including the Hygiene Agent and the Custom Agent Builder, executes real selling work alongside every rep, replacing data entry and reporting with active, context-aware intelligence.
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About
SparrowDesk is an AI-powered customer service platform built to help businesses deliver faster, smarter, and more scalable support. At its core is Luna, the AI Agent, which auto-resolves up to 60% of tickets, providing customers with instant 24/7 assistance while reducing team workload. For agents, Luna Copilot works directly inside the inbox—offering AI-driven ticket summaries, smart reply suggestions, and quick knowledge access to improve efficiency and accuracy. SparrowDesk unifies conversations from email and live chat into a single workspace, keeping full context across every interaction. Customers can also access branded self-service portals that surface relevant articles, cutting down on ticket volume. Managers gain real-time visibility through dashboards and custom reports to track SLA performance, agent productivity, and emerging support trends. With a no-code workflow builder, teams can automate repetitive tasks and standardize processes without engineering resources.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMB
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Audience
SparrowDesk is built for businesses, support teams, and managers who want to scale customer support without increasing headcount. Its audience spans SMBs, startups, and enterprises across industries like e-commerce, SaaS, finance, and healthcare.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$19/month
Free Version
Free Trial
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Pricing
$16/seat/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSurveySparrow
Founded: 2017
United States
www.sparrowcrm.com
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Company InformationSparrowDesk
Founded: 2017
United States
www.sparrowdesk.com
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Integrations
No info available.
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Integrations
No info available.
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