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About

Spanning Backup delivers powerful, yet easy-to-use data protection for Microsoft 365, Google Workspace and Salesforce enabling administrators and end users to seamlessly restore lost, deleted or corrupted data in just a few clicks. The solution installs in minutes with quick, easy and secure setup with no expensive training costs, ongoing installations cases and zero headache. An intuitive user interface makes finding and restoring data a breeze. What’s more? With end user self-service recovery, users can non-destructively restore data unique to their account on the tenant without admin intervention, freeing IT to work on more critical projects. Spanning Cloud Apps, a Kaseya Company, is a leading provider of backup and recovery for SaaS applications, protecting more than 2.2 million users across 10,000+ organizations globally. Protect your data from accidental deletions, configuration and sync errors, malicious activity and more.

About

Storagepipe provides world-class Cloud and Data Protection Services for companies of all sizes. We specialize in robust and secure Managed Private Cloud, Public Cloud, Cybersecurity, and Disaster Recovery services that are all supported by our first-class in-house technical team. We deliver outstanding value and service, using state-of-the-art technology including Veeam, VMWare, and Microsoft 365 as well as proprietary solutions for specialized platforms like IBM iSeries. Storagepipe is driven to be your trusted partner and our customers trust us with the protection and high availability of their mission-critical systems. Our focus is on a Storagepipe Experience that meets the reliability, scalability and support that your business demands.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a backup solution for Microsoft 365, Google Workspace, and Salesforce

Audience

Organizations interested in comprehensive cloud, cybersecurity, backup, and disaster recovery solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.6 / 5
ease 4.5 / 5
features 4.1 / 5
design 3.9 / 5
support 3.2 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The backup is ok. It does what we need it to do. It works ok to help with compliance. It is simple to use.
  • We have enjoyed using Spanning backup solutions for several years. It is great to be able to use it to restore data to Google Workspace. It does a great job.
  • The backup software and platform is very easy to integrate with g suite for drive, email, calendars, etc. We've also had good success using the backup to access individual files/emails, or complete backups of accounts.
  • I like its easy to use interface, consistent backup schedule, and ability to reliably restore missing files and emails.
  • Price ok, functionality simple and delegate to users. No surcharge for stockage. Ui is perfect and simple. Documentation is good and support reactive.

Cons

  • We have been customers since 2014/2016 ish. Every year, when it comes time to pay our bills, there always seems to be a problem. The billing department will tell us that auto pay is on and working but never takes the money. Then, when we try to pay for service manually, we are told we can't because auto pay is turned on. So, our service was canceled. The other thing is that a sales rep calls continually but can not help us with billing issues, he is only authorized to sell us stuff we don't need.
  • The per-user licensing is a little frustrating. Like most such products, we need to oversubscribe be in order to deal with "edge cases". Also, we are unable to afford to back up student documents at our school due to the pricing model. Basically it is for "full time employees only", and that is not ideal for a school.
  • The license management is difficult and overly rigid. Adding licenses can be done automatically when new users are created, but there isn't a way to scale the number of licenses down. Customer service is lacking or unable to assist in any meaningful way during renewals. For this price point, I would think that simple adjustments could be made.
  • The cost for additional storage is hidden in the fine print. I wish that was more transparent. You really go a certain amount of storage per license user, which isn't clear when signing up.
  • Roadmap not clear and new features take long time to arrive on portal. Need some advance features. Like backup logs, add object, etc.

Pros & Cons from Real Users

Pros

  • Customizable solutions. Support team is always responsive and reliable. Great new addition of cybersecurity MDR services!
  • We have been using Gridway/Storagepipe-Ottawa for our IT Solutions for many years. We receive excellent customer service, sales and technical support from them always. We have done many projects over the last few years and always with great success.
  • We appreciate Storagepipe (formerly Gridway) as our go-to source for IT support and help desk for our national, non-profit association. They spend the time that is needed to solve our technical issues, and they will also make housecalls to our office as needed.
  • I've been dealing with GridWay (acquired by Storagepipe) for a number of years and they are a one-stop shop for all your business IT needs. Their personnel bring up-to-date technical skills to every project and IT issue and their sales team works with you to provide what you need without any over-selling. The helpdesk is a critical part of our daily IT infrastructure and continues to be a valuable resource to all our network users.
  • Storagepipe expertly handled all of the necessary requirements with ease and professionalism and have proactively anticipated future needs while readily responding to any questions or additional requests.

Cons

  • Can’t really think of any! Awesome team, awesome work!
  • No cons that I can think of, if an issue comes up the team is always there to provide support and solutions for us.
  • There really isn't anything that comes to mind at this time.
  • Nothing comes to mind. There will always be IT issues of varying degrees and GridWay has always been there to find a solution that suits our business needs.
  • None.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kaseya
Founded: 2000
United States
spanning.com

Company Information

Storagepipe
Founded: 2001
Canada
storagepipe.com

Alternatives

SpinOne

SpinOne

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Alternatives

Backupify

Backupify

Kaseya
Veritas NetBackup

Veritas NetBackup

Veritas Technologies
Catalogic DPX

Catalogic DPX

Catalogic Software

Categories

Categories

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery Features

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery Features

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Integrations

Deltek WorkBook
Google Workspace
IBM i
Microsoft 365
MyGlue
Network Glue
Salesforce
Unitrends Backup

Integrations

Deltek WorkBook
Google Workspace
IBM i
Microsoft 365
MyGlue
Network Glue
Salesforce
Unitrends Backup
Claim Spanning Backup and update features and information
Claim Spanning Backup and update features and information
Claim Storagepipe and update features and information
Claim Storagepipe and update features and information