Sogolytics

Sogolytics

4.7 out of 5 stars
Visit Website for Sogolytics
Sogolytics allswers
Sogolytics:

About

Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform.
allswers:

About

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.
Sogolytics:

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
allswers:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Sogolytics:

Audience

Experience management products by Sogolytics cater to enterprise-level organizations across all industries. The software is robust and can scale to accommodate organizations of all sizes and users with varying skill levels.
allswers:

Audience

Companies and brands in search of a solution to turn customer opinions into business insights
Sogolytics:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
allswers:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Sogolytics:

API

Offers API Supported
allswers:

API

Offers API Supported
Sogolytics:

Screenshots and Videos

allswers:

Screenshots and Videos

Sogolytics:

Pricing

Free Pro plan: Free for life

Pro plan: $39/month or $469/year

Pro Max plan: $49/month or $589/year

Enterprise plans: Call for pricing, +1 (800) 646-0520

SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version Supported
Free Trial Supported
allswers:

Pricing

€85 per user per month
Free Version Not Supported
Free Trial Supported
Sogolytics:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.9 / 5
support 4.8 / 5
allswers:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Sogolytics:

Pros from Real Users

Pros

  • Good for academic and healthcare research. Free for university. Easy to use. Easy to generate report.
  • Sogolytics allows us to collect, process and visualize data in an intuitive and customizable way. The platform allows us to identify trends, patterns and opportunities for improvement in our production and supply chain processes. In addition, I appreciate the ease with which Sogolytics integrates with existing business management systems and databases.
  • I like the fact that it is customizable and I can generate report from my survey. It is as if someone made a premium version of google forms that meet your requirements.
  • No coding is required to generate questionnaires. Surveys can be deployed anywhere like websites and emails. The user interface is straightforward. Breeze to customize the survey background. Easy to view user response collected for survey.
  • SoGoSurvey is an extremely useful and simple platform to build custom surveys. I'm using this to create feedback surveys. It's easy to create and no code is required. I'm impressed with the features it offered me. The dashboard and data overview is simple to get.
  • SoGoSurvey is a quick survey creator which eliminates the programming coding by its simple drag and drop template based custom survey builder. It gives us many flexible ways to create for different usage. We are recently used this for customer experience research, it was great in every case.
  • SoGoSurvey is a stress-free survey page creator. - Not a single coding involved in creating the surveys from this platform. - Gives you the ability to design your layouts and interface. - Custom link builder to share your surveys using URL.
  • This software is an incredible survey developer tool. The survey designing is simple and significant. Pros, Easy to develop, secure collected database, flexible questions and plugins, intuitive UI.
  • Here are the things I liked about SoGoSurvey: * Drag and drop to customize survey. * Smartphone and desktop supported survey interface. * File upload and captcha option to protect survey. * Brand name survey header customization.
  • SoGoSurvey survey is one of the most comprehensive online survey to available in the market. It supports complex logics and branching features. It's based on drag and drop interface making it very easy to use. It has a very good inventory of prebuilt template making it a good choice for creating quick survey forms.
Sogolytics:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
allswers:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Sogolytics:

Company Information

Sogolytics
Founded: 2009
United States
www.sogolytics.com
allswers:

Company Information

allswers
Spain
www.allswers.com
Sogolytics:

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Sogolytics:

Categories

Customer Success Supported
Employee Survey Supported
Help Desk Supported
HR Analytics Supported
Online Quiz Makers Supported
SMS Survey Supported
Survey Supported
allswers:

Categories

NPS Supported
Survey Supported
Sogolytics:

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Not Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Success Features

Account Alerts Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

HR Analytics Features

Compensation Plan Modeling Not Supported
Dashboard Supported
HR Metrics Library Supported
Leave & Absence Reporting Not Supported
Predictive Modeling Not Supported
Recruiting Management Not Supported
Succession Planning Not Supported
Talent Management Not Supported
Trend Analysis Supported
Turnover Tracking Not Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Scheduled Messaging Not Supported
Survey Builder Supported
Template Management Supported
allswers:

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Not Supported
Rater Selection Not Supported
Self Service Portal Not Supported
Supports External Reviewers Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported
Sogolytics:

Integrations

Mailchimp Supported
Salesforce Supported
Zapier Supported
Asana Supported
Axis LMS Not Supported
Gmail Supported
Google Analytics Supported
Google Drive Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Make Not Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Microsoft Power BI Not Supported
ServiceNow Supported
Slack Supported
Stripe Supported
Trello Supported
Zendesk Supported
Zoho CRM Not Supported
allswers:

Integrations

Mailchimp Supported
Salesforce Supported
Zapier Supported
Asana Not Supported
Axis LMS Supported
Gmail Not Supported
Google Analytics Not Supported
Google Drive Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Make Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Power BI Supported
ServiceNow Not Supported
Slack Not Supported
Stripe Not Supported
Trello Not Supported
Zendesk Not Supported
Zoho CRM Supported
allswers:
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