SnapComms

SnapComms

SnapComms, an Everbridge company
4.2 out of 5 stars
Trillian

Trillian

Cerulean Studios
4.0 out of 5 stars
SnapComms Trillian

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SnapComms:

About

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.
Trillian:

About

Trillian is modern and secure instant messaging for business. Supercharge employee communication with Trillian's decentralized and federated instant messaging platform. Send private and group messages, keep tabs on what co-workers are doing, share files, and much more.
SnapComms:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Trillian:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SnapComms:

Audience

Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage
Trillian:

Audience

Organizations looking for a low-cost, effective, internal employee chat solution
SnapComms:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Trillian:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SnapComms:

API

Offers API Not Supported
Trillian:

API

Offers API Not Supported
SnapComms:

Screenshots and Videos

Trillian:

Screenshots and Videos

SnapComms:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Trillian:

Pricing

$2 per user per month
$2 per user per month, or $1800 per year for up to 25 users, $2400 per year for up to 50 users, $3600 per year for up to 100 users, $4800 per year for up to 200 users, $8,000 per year for up to 500 users, $16,000 per year for up to 2000 users. Larger plans also available.
Free Version Supported
Free Trial Supported
SnapComms:

Reviews/Ratings

Overall 4.2 / 5
ease 5.0 / 5
features 4.2 / 5
design 4.8 / 5
support 4.8 / 5
Trillian:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
SnapComms:

Pros & Cons from Real Users

Pros

  • Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use.
  • Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties.
  • Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs.
  • Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well.

Cons

  • Ticker. Sometimes miss messages and don't pop back up again.
  • It takes time to update on computers. Some functions can be improved to show more information, for example, polls.
  • We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments.
  • Needs more holiday popups and maybe more ala cart options or the ability to build your own package.
Trillian:

Pros & Cons from Real Users

Pros

  • -supports multiple networks -small install file -runs reliably in the background -customizable interface (themes) -integration of SMS -allows for self-hosting

Cons

  • -does not connect easily to popular social media networks -turned from consumer to business focus
SnapComms:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Trillian:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
SnapComms:

Company Information

SnapComms, an Everbridge company
Founded: 2002
United States
www.snapcomms.com
Trillian:

Company Information

Cerulean Studios
Founded: 1998
United States
trillian.im
SnapComms:

Alternatives

Trillian:

Alternatives

SnapComms:
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Trillian:
BlueNote Communicator

BlueNote Communicator

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SnapComms:
Channels

Channels

Telelogos
Trillian:
SnapComms:
Chanty

Chanty

4.8 out of 5 stars
Trillian:
SnapComms:
Blink

Blink

5.0 out of 5 stars
Trillian:
Weave

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SnapComms:

Categories

Trillian:

Categories

SnapComms:

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Not Supported
Event Calendar Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Supported
Surveys & Feedback Supported
Trillian:

Internal Communications Features

App Integration Not Supported
Blogs Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Not Supported
Voice Chat Not Supported
SnapComms:

Integrations

Facebook Not Supported
Trillian:

Integrations

Facebook Supported
SnapComms:
Claim SnapComms and update features and information
Claim SnapComms and update features and information
Trillian:
Claim Trillian and update features and information
Claim Trillian and update features and information