SnapComms vs. Trillian Comparison


SnapComms SnapComms, an Everbridge company	Trillian Cerulean Studios	+	+
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About SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.	About Trillian is modern and secure instant messaging for business. Supercharge employee communication with Trillian's decentralized and federated instant messaging platform. Send private and group messages, keep tabs on what co-workers are doing, share files, and much more.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage	Audience Organizations looking for a low-cost, effective, internal employee chat solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $2 per user per month $2 per user per month, or $1800 per year for up to 25 users, $2400 per year for up to 50 users, $3600 per year for up to 100 users, $4800 per year for up to 200 users, $8,000 per year for up to 500 users, $16,000 per year for up to 2000 users. Larger plans also available. Free Version Free Trial
Reviews/Ratings Overall 4.2 / 5 ease 5.0 / 5 features 4.2 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use. Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties. Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs. Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well. Cons Ticker. Sometimes miss messages and don't pop back up again. It takes time to update on computers. Some functions can be improved to show more information, for example, polls. We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments. Needs more holiday popups and maybe more ala cart options or the ability to build your own package.	Pros & Cons from Real Users Pros -supports multiple networks -small install file -runs reliably in the background -customizable interface (themes) -integration of SMS -allows for self-hosting Cons -does not connect easily to popular social media networks -turned from consumer to business focus
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information SnapComms, an Everbridge company Founded: 2002 United States www.snapcomms.com	Company Information Cerulean Studios Founded: 1998 United States trillian.im
Alternatives DeskAlerts	Alternatives samedi
Netpresenter	BlueNote Communicator BlueNote Software
Channels Telelogos	Celo
Chanty	PerfectServe
Blink View All	Weave View All
Categories Cloud Communication Platform Collaboration Communications Critical Event Management (CEM) Digital Signage Emergency Notification Employee Communication Tools Employee Engagement Frontline Worker Communication Internal Communications IT Alerting Team Chat Team Communication	Categories Clinical Communication and Collaboration HIPAA Compliant Messaging Internal Communications Team Chat
Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Show More Features Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback	Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat
Integrations Facebook	Integrations Facebook View All 1 Integration
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