Smith.ai vs. rylivo Comparison


Smith.ai	rylivo Rylivo UG (haftungsbeschränkt)	+	+
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About Smith.ai is a leading provider of 24/7 virtual receptionist services, combining artificial intelligence with live, North America-based agents to deliver exceptional customer engagement. Their offerings include call answering, lead qualification, appointment scheduling, and payment collection, all tailored to meet the unique needs of businesses across various industries. By integrating with popular CRM and calendar systems, Smith.ai ensures seamless communication and efficient client management. Their AI-driven technology enhances service accuracy and responsiveness, while human receptionists provide a personalized touch, resulting in improved client satisfaction and increased lead conversion rates. With transparent pricing and customizable plans, Smith.ai offers scalable solutions designed to help businesses grow and succeed.	About rylivo is an AI phone assistant for incoming business calls, operated by Rylivo UG (haftungsbeschränkt), Berlin. It answers using approved business information, captures callback requests and creates call notes. Existing numbers can use forwarding supported by the telephone provider. Calendar bookings require a supported connected calendar and confirmed availability; otherwise staff confirm the request. Monthly plans: Start €99, Betrieb €299, Team from €499. Annual plans: €84, €254 and from €424 per month, billed upfront at €1,008, €3,048 and from €5,088 per year. Prices exclude VAT. Monthly minute allowances are 1,000, 3,000 and from 5,000; extra minutes cost €0.15. Setup is included; carrier forwarding fees may apply.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small- and medium-sized businesses	Audience Businesses needing assistance with incoming telephone calls, approved FAQs and callback requests
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $140/month $5-7/chat. Live staffed chat plans start at $140/month. Get started risk free. 14-day money-back guarantee. Free Version Not Supported Free Trial Supported	Pricing €99/month, excluding VAT Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them. It is vital to communicate with incoming contacts. Smith is great. They have awesome customer service and always make clients feel welcomed and valued. Smith AI chat service has been a great addition. The service and responsiveness is outstanding and clients appreciate the responsiveness. I like that everything we ask to be obtained during a chat is taken care of. No complaints at all. The Chat Service on my website is FREE and I was able to customize the series of questions with great detail and ease. The Smith Chat service integrated with seamlessly with my website, replacing my previous PAID Chat service, with the same effect. The colors and look of the Smith Chat service blended effortlessly with the style of my website. The messages I receive from the Chat service via email are very thorough and a great venue for clients to reach out to me - both potential and existing clients. I am very pleased with this FREE service from Smith, which replaced a paid service without losing any value for my Firm, but only adding value. The Chat service is very personal and super professional, and I have repeatedly recommended it to many of my peers who run law firms. We started out with the free chat service then quickly upgraded to the unlimited questions and then to the chat receptionist service because people were hitting the chat during the evenings and weekends when we never thought people would want to inquire about our services. Cons The free version does not work well. The receptionist answered chat is the service that really works. Literally nothing negative to report. I plan to continue. The only Con is the pricing, but it is worth it. There are no shortcomings that I can think of when it comes to the Chat Service. The only complaint we have about the service is there needs to be a simple way to white label the chat service.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Smith.ai Founded: 2015 United States www.smith.ai	Company Information Rylivo UG (haftungsbeschränkt) Germany rylivo.com
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Categories AI Phone Answering Agents Supported AI Receptionists Supported AI Voice Agents Supported Answering Services Supported Conversational AI Supported Legal Answering Supported Legal Intake Supported Live Chat Supported Managed Live Chat Supported Virtual Receptionist Supported	Categories AI Receptionists Supported AI Voice Agents Supported
Show More Features Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations 8am LawPay Supported Actionstep Supported Appointy Supported Axis LMS Supported Calendly Supported Capsule Supported Clio Supported Filevine Supported Harmonizely Supported Headnote Supported HubSpot CRM Supported HubSpot Customer Platform Supported Lawmatics Supported PracticePanther Law Practice Software Supported Salesforce Supported Setmore Supported Slack Supported Square Appointments Supported Wealthbox Supported Zapier Supported Show More Integrations View All 23 Integrations	Integrations 8am LawPay Not Supported Actionstep Not Supported Appointy Not Supported Axis LMS Not Supported Calendly Not Supported Capsule Not Supported Clio Not Supported Filevine Not Supported Harmonizely Not Supported Headnote Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Lawmatics Not Supported PracticePanther Law Practice Software Not Supported Salesforce Not Supported Setmore Not Supported Slack Not Supported Square Appointments Not Supported Wealthbox Not Supported Zapier Not Supported Show More Integrations
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