Related Products
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About
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites.
See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.
Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today.
Key features:
Customizable chat box
Customer satisfaction rating
Automatic messages
Mobile apps
Shortcuts (canned responses)
Detailed statistics
Integrations with e-commerce platforms
Visitor recording (session replay)
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About
Convert visitors into happy customers by automating communications. Let the bots do the work proactively engaging customers with context-based messages. Empower self-service for maximum customer convenience. Reduce customer service costs with KB tutorials, step-by-step guides, advisory bots and real-time chat. Make every visitor a happy repeat customer. Create unparalleled customer experience through engagement bots, knowledge base, and chat on-demand. Fast-track customer issue resolution with full-featured task management. Keep everything organized and discoverable by your team. Real collaboration in real-time. Automate engagements with your website visitors. Provide on-demand content to your website visitors. Promote your product via targeted engagements. Educate website visitors about your product or services. Provide content management services to your clients. Enhance your client’s lead generation. Improve conversion rate via targeted engagements.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Websites who want to start a personal conversation with their visitors.
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Audience
Businesses looking for a solution to engage, serve, and retain their customers 24x7
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.01/month/user
Packages:
FREE forever STANDARD (10 EUR / month) PRO (25 EUR / month)
Free Version
Free Trial
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Pricing
$11 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSmartsupp
Founded: 2013
Czech Republic
www.smartsupp.com
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Company InformationStriveChat
United States
strivechat.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Blogely
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
Jimdo
Lightspeed Retail
Shopify
Squarespace
Unbounce
VersaCommerce
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Integrations
Blogely
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
Jimdo
Lightspeed Retail
Shopify
Squarespace
Unbounce
VersaCommerce
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