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About

Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)

About

Convert visitors into happy customers by automating communications. Let the bots do the work proactively engaging customers with context-based messages. Empower self-service for maximum customer convenience. Reduce customer service costs with KB tutorials, step-by-step guides, advisory bots and real-time chat. Make every visitor a happy repeat customer. Create unparalleled customer experience through engagement bots, knowledge base, and chat on-demand. Fast-track customer issue resolution with full-featured task management. Keep everything organized and discoverable by your team. Real collaboration in real-time. Automate engagements with your website visitors. Provide on-demand content to your website visitors. Promote your product via targeted engagements. Educate website visitors about your product or services. Provide content management services to your clients. Enhance your client’s lead generation. Improve conversion rate via targeted engagements.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Websites who want to start a personal conversation with their visitors.

Audience

Businesses looking for a solution to engage, serve, and retain their customers 24x7

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01/month/user
Packages:

FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Version Supported
Free Trial Not Supported

Pricing

$11 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Smartsupp
Founded: 2013
Czech Republic
www.smartsupp.com

Company Information

StriveChat
United States
strivechat.com

Alternatives

Alternatives

FreeChat

FreeChat

Popupsmart
ProProfs Chat

ProProfs Chat

ProProfs
Lime Talk

Lime Talk

Lime Inspirations
Conferbot

Conferbot

Netraga

Categories

Live Chat Supported

Categories

Chatbot Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Blogely Not Supported
CS-Cart Multi-Vendor Supported
CS-Cart Store Builder Supported
Google Analytics Supported
Jimdo Supported
Lightspeed Retail Supported
Shopify Supported
Squarespace Supported
Unbounce Supported
VersaCommerce Supported
Weebly Supported
Wix Supported
WordPress Supported
ePages Supported
tradeit Supported

Integrations

Blogely Supported
CS-Cart Multi-Vendor Not Supported
CS-Cart Store Builder Not Supported
Google Analytics Not Supported
Jimdo Not Supported
Lightspeed Retail Not Supported
Shopify Not Supported
Squarespace Not Supported
Unbounce Not Supported
VersaCommerce Not Supported
Weebly Not Supported
Wix Not Supported
WordPress Not Supported
ePages Not Supported
tradeit Not Supported
Claim Smartsupp and update features and information
Claim Smartsupp and update features and information
Claim StriveChat and update features and information
Claim StriveChat and update features and information