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About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.

About

eFieldData is a complete electronic field data management system and cloud-based automated workflow platform built for construction materials testing, geotechnical engineering, and field inspection operations. It connects scheduling, work orders, mobile field data collection, laboratory testing, reporting, timesheets, invoicing, and client communication in one centralized workflow. Field technicians can use the iOS or Android mobile app to access project details, record asphalt, concrete, soil, and other test results, attach site photos, GPS-tag locations, and sync information in real time. Standardized electronic forms include preset calculations and support ASTM, AASHTO, and state DOT requirements, while automated validation helps reduce data-entry errors and improve consistency. Field samples flow directly into lab management, where technicians can track samples, complete testing, use predefined calculations, and generate reports without duplicate entry or manual matching.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses seeking a solution to facilitate their work

Audience

Construction materials testing, geotechnical, and civil engineering teams needing to manage field data, laboratory testing, reporting, scheduling, and billing

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io

Company Information

eFieldData
Founded: 2017
United States
efielddata.com

Alternatives

Alternatives

MetaField

MetaField

Agile Frameworks
FieldEdge

FieldEdge

Xplor
Omnant

Omnant

Omnant Technologies

Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Amazon Web Services (AWS) Not Supported
Pipedrive Not Supported
QuickBooks Online Not Supported

Integrations

Amazon Web Services (AWS) Supported
Pipedrive Supported
QuickBooks Online Supported
Claim SmartServ and update features and information
Claim SmartServ and update features and information
Claim eFieldData and update features and information
Claim eFieldData and update features and information