SmartServ

SmartServ

1.0 out of 5 stars
SmartServ WorkBuddy

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SmartServ:

About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.
WorkBuddy:

About

WorkBuddy is the job management platform for trades and field service organisations that brings the right tools, technology, and people together to get work done. With our simple interface, your business can easily quote and manage on-call, service, maintenance, and project-based work from residential and commercial customers. We combine cloud-based software for the office with our mobile field app for technicians to deliver superior office to field connectivity. WorkBuddy contains advanced job management features such as custom forms and work order automation to take your business operations to the next level, making it easy to simplify your work processes, eliminate paperwork, and help you take control of your cash flow. We continually work in solid partnership with our customers to build on best of breed features from scheduling, timesheets, quoting, reporting, and real-time communication to integrations with well-known accounting software like Xero, QuickBooks, MYOB and more
SmartServ:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
WorkBuddy:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
SmartServ:

Audience

Field service businesses seeking a solution to facilitate their work
WorkBuddy:

Audience

Field service, trades, maintenance, construction, project-based businesses
SmartServ:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
WorkBuddy:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SmartServ:

API

Offers API Not Supported
WorkBuddy:

API

Offers API Not Supported
SmartServ:

Screenshots and Videos

WorkBuddy:

Screenshots and Videos

SmartServ:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
WorkBuddy:

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported
SmartServ:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
WorkBuddy:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SmartServ:

Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!
SmartServ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
WorkBuddy:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
SmartServ:

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io
WorkBuddy:

Company Information

WorkBuddy
Founded: 2007
Australia
workbuddy.com
SmartServ:

Alternatives

BuildOps

BuildOps

4.9 out of 5 stars
WorkBuddy:

Alternatives

SmartServ:
WorkBuddy:
ServiceWarrior

ServiceWarrior

DesertMicro
SmartServ:
FieldEdge

FieldEdge

Xplor
WorkBuddy:
SmartServ:
WorkBuddy:
BuildOps

BuildOps

4.9 out of 5 stars
SmartServ:
WorkBuddy:
SmartServ:

Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported
WorkBuddy:

Categories

SmartServ:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
SmartServ:

Integrations

Linkly AI Not Supported
WorkBuddy:

Integrations

Linkly AI Supported
SmartServ:
Claim SmartServ and update features and information
Claim SmartServ and update features and information
WorkBuddy:
Claim WorkBuddy and update features and information
Claim WorkBuddy and update features and information