SmartServ

SmartServ

1.0 out of 5 stars
TechPro

TechPro

OmniByte
SmartServ TechPro

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SmartServ:

About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.
TechPro:

About

TechPro. The mobile work order application for Key2Act. Built with Techs. TechPro was created from ongoing feedback by actual technicians. From riding with technicians on service calls, to diving into their experiences with their current technology options, we’ve created a tool that technicians love to use. Built for Techs. TechPro provides a mobile application that technicians want to use. Featuring work order management, equipment, history, quotes, signature capture and more. TechPro is continually enhanced based on feedback and suggestions from technicians. Built to Integrate. Why replace your Field Service Management (FSM) solution if you just need a better mobile application that works for your team? TechPro is designed to integrate into your Field Service Management and Enterprise Resource Planning (ERP) solutions. Challenges that Field Service Companies Face and How TechPro can help. Configurable drag and drop work spaces simplify your tech's work and efficiency.
SmartServ:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
TechPro:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SmartServ:

Audience

Field service businesses seeking a solution to facilitate their work
TechPro:

Audience

Technicians that want a mobile workforce application
SmartServ:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
TechPro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SmartServ:

API

Offers API Not Supported
TechPro:

API

Offers API Not Supported
SmartServ:

Screenshots and Videos

TechPro:

Screenshots and Videos

SmartServ:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
TechPro:

Pricing

$30 per user, per month
Free Version Not Supported
Free Trial Supported
SmartServ:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
TechPro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SmartServ:

Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!
SmartServ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
TechPro:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
SmartServ:

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io
TechPro:

Company Information

OmniByte
Founded: 2015
United States
omnibyte.com
SmartServ:

Alternatives

BuildOps

BuildOps

4.9 out of 5 stars
TechPro:

Alternatives

SmartServ:
TechPro:
BuildOps

BuildOps

4.9 out of 5 stars
SmartServ:
FieldEdge

FieldEdge

Xplor
TechPro:
SmartServ:
TechPro:
Fastrax

Fastrax

Ergos Software
SmartServ:
TechPro:
SmartServ:

Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported
TechPro:

Categories

Work Order Supported
SmartServ:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
TechPro:

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Not Supported
SmartServ:

Integrations

No info available.
TechPro:

Integrations

No info available.
SmartServ:
Claim SmartServ and update features and information
Claim SmartServ and update features and information
TechPro:
Claim TechPro and update features and information
Claim TechPro and update features and information