TankSpotter

TankSpotter

Digital Software Services
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About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.

About

TankSpotter is field-service and operations software for propane and heating-oil companies. Its mobile apps and web dashboard bring service dispatch, scheduling, work orders, tank and vehicle inspections, leak-check records, delivery tickets, employee training records, and sales leads into one field-work platform. Technicians and drivers can complete forms, capture photos, signatures, GPS locations, and notes when cellular service is unavailable; records sync to the office when a connection returns. Office teams can assign work, review field records, manage training, and track activity across customers and equipment. The software is designed for propane retailers and fuel-delivery operators, including owners, managers, safety and service staff, drivers, and field technicians.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses seeking a solution to facilitate their work

Audience

Propane retailers: owners, managers, service techs and drivers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io

Company Information

Digital Software Services
Founded: 2010
United States
tankspotter.io

Alternatives

Alternatives

AgVantage Edge

AgVantage Edge

AgVantage Software
OfficeTrack

OfficeTrack

OfficeTack
FieldEdge

FieldEdge

Xplor
ServiceWarrior

ServiceWarrior

DesertMicro
VortechPro

VortechPro

Vortech Technologies, Inc.

Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Not Supported
Zoho Books Not Supported

Integrations

QuickBooks Online Supported
Zoho Books Supported
Claim SmartServ and update features and information
Claim SmartServ and update features and information
Claim TankSpotter and update features and information
Claim TankSpotter and update features and information