SmartProtectSmartProtect Public Safety Solutions
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TellerGraphCastle Creative Services
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Related Products
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About
SmartProtect leverages advanced technology to revolutionize staffing solutions—our predictive models utilize real-time data to ensure staffing decisions are objective and efficient, moving away from the traditional, subjective policy-driven approaches. This innovation not only optimizes resource management but also enhances the overall safety and responsiveness of public safety teams.
- Streamlined Staff Management
- Enhanced Resource Allocation
- Improved Recruitment and Retention
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About
For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Public safety (police, fire, EMS, 911, local, state and Federal)
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Audience
Financial institutions and banks searching for a solution to manage their internal and customer operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingContact The Masen Group for SmartProtect pricing.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10000 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationSmartProtect Public Safety Solutions
Founded: 2023
United States
www.smartprotectpublicsafetysolutions.com
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Company InformationCastle Creative Services
Founded: 1981
United States
www.castlecreative.com/tellergraph.htm
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Categories |
Categories |
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Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Not Supported
Data Blending
Not Supported
Data Mining
Not Supported
Demand Forecasting
Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Supported
Sentiment Analysis
Not Supported
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Banking Features
ATM Management
Not Supported
Compliance Tracking
Supported
Corporate Banking
Supported
Credit Card Management
Not Supported
Credit Union
Not Supported
Investment Banking
Not Supported
Multi-Branch
Not Supported
Online Banking
Not Supported
Private Banking
Not Supported
Retail Banking
Not Supported
Risk Management
Not Supported
Securities Management
Not Supported
Transaction Monitoring
Not Supported
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Integrations
Stackpile
Not Supported
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