SmartInterview

SmartInterview

Pulse Partners Sàrl (SmartInterview)
Survox

Survox

Enghouse Insights
+
+

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About

SmartInterview is a web-based survey and market research platform for creating questionnaires, collecting responses, and analyzing findings. Users can build surveys with choice, rating, NPS, matrix, and open-text questions, then add logic, branching, quotas, and screening. AI can draft a questionnaire from a research goal, while open-ended responses can be collected by text or voice and followed by AI-generated probes. The platform provides live charts, filters, cross-tabulations, satisfaction metrics, and AI-assisted themes with respondent quotes. Teams can export results to Excel or CSV or share dashboards. SmartInterview supports multilingual surveys and is designed for brand, marketing, and insights teams, research agencies, startups, and nonprofits conducting customer, employee, or market research.

About

Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brand, marketing and insights teams, market research agencies, startups and non-profits

Audience

Companies searching for a survey IVR solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

CHF 45/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pulse Partners Sàrl (SmartInterview)
Founded: 2024
Switzerland
smartinterview.ai

Company Information

Enghouse Insights
Founded: 1984
United States
www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Alternatives

KwikSurveys

KwikSurveys

Kwik Surveys

Alternatives

SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software
ZipSurvey

ZipSurvey

Reliant
KooKoo

KooKoo

Ozonetel
uContact

uContact

net2phone
Amplitude Research Solutions

Amplitude Research Solutions

Amplitude Research

Categories

Survey Supported

Categories

IVR Supported
Survey Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

No info available.

Integrations

No info available.
Claim SmartInterview and update features and information
Claim SmartInterview and update features and information
Claim Survox and update features and information
Claim Survox and update features and information