Smax AIVIK Solution Co., Ltd.
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Related Products
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About
SimplyBoost is the AI customer support agent built in Europe for companies that take service seriously. It answers customers 24/7 on your website, Instagram DMs and WhatsApp, in their own language. Train it on a custom knowledge source made from all your company data: your website, PDFs (even scanned), Word files, CSVs, Q&A pairs and Shopify store content. Every reply is grounded in your knowledge, and a Missing answers view shows what to add next. On Instagram it replies to DMs and turns post comments into private conversations, so no lead goes cold. It captures and scores leads, books meetings in Google Calendar, runs workflows and webhooks to HubSpot, Salesforce and Slack, and hands complex cases to your team in Zendesk, Freshdesk or Gorgias. Hosted in Europe with a DPA, white-label options and a dedicated account manager on enterprise plans. Made for enterprise, mid-market and growing teams.
Your company knowledge, answering customers 24/7 on every channel.
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About
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place.
You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data.
With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back.
Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use.
Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Enterprises, Mid-Market Companies, Customer Support Teams, E-commerce Brands, Healthcare, Education, Real Estate, Agencies, AutoMobile
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Audience
E-commerce & Social Commerce Sellers, Influencer-led Businesses & Creators, Local-based Businesses
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$39/month
Flat monthly pricing, billed in euros, metered by AI replies only. Starter: €39/month with 500 AI replies. Growth: €89/month with 2,000 AI replies and Shopify actions. Pro: €169/month with 6,000 AI replies, analytics export and dedicated support. Yearly billing saves 20% (€31, €71 or €135 per month). Every plan includes the website chat widget, WhatsApp, Instagram comment-to-DM, lead capture, calendar booking, handover to Zendesk, Freshdesk, Gorgias or Slack, and 3 AI agents. No fees per seat, per resolution or per contact; replies written by your team don't count. Enterprise plan above 6,000 replies with a dedicated account manager. Instagram-only plans from €17/month. 7-day free trial with 100 AI replies, no credit card required.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$25/month
$49/month
$89/month $149/month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSimplyBoost
Founded: 2024
Netherlands
simplyboost.io
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Company InformationVIK Solution Co., Ltd.
Founded: 2018
United States
smax.ai/en/
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
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Integrations
Instagram
Supported
Claude
Not Supported
DeepSeek
Not Supported
Facebook
Not Supported
Facebook Messenger
Not Supported
Gemini
Not Supported
Gemini Enterprise
Not Supported
Gmail
Not Supported
Google Sheets
Not Supported
Grok
Not Supported
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Integrations
Instagram
Supported
Claude
Supported
DeepSeek
Supported
Facebook
Supported
Facebook Messenger
Supported
Gemini
Supported
Gemini Enterprise
Supported
Gmail
Supported
Google Sheets
Supported
Grok
Supported
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