SimplifyIT vs. Unily Comparison


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		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,017 Ratings Visit Website ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. 25 Ratings Visit Website ManageEngine ServiceDesk Plus Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. 1,946 Ratings Visit Website Clearooms The way we work has changed and Clearooms puts you in complete control of your hybrid workspace. Both meeting rooms and hot desk booking can be easily managed to ensure flexible and safe working, however big or small your organization. Our pricing model is based on the number of desks and rooms you wish to control, not the number of employees. This simple point of difference means that Clearooms is always great value, and can be scaled up and down as you need. If you need it for one bank of desks or just two meeting rooms - that’s fine. Our price banding gives you lots of options to save. Our simple traffic light system gives you instant information on the state of rooms and desks, and our reports help you gain greater insight into who and how it’s all working. We will help as much as you need to get you going as quickly as possible. 254 Ratings Visit Website ScreenMeet The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud 34 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 272 Ratings Visit Website Axero Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you! 217 Ratings Visit Website deskbird What is deskbird? deskbird is the workplace management platform that puts employees first. With an intuitive booking system for desk and other resources, powerful analytics, visitor management and easy integrations, it saves costs, optimizes office space, boosts productivity, and fosters team collaboration—all in one easy-to-use app. Why is deskbird different? 📱 All-in-one: one app for desk booking & scheduling, no juggling required. ✅ Ridiculously easy: intuitive, no training needed—so simple a child could use it. 💪 Powerful yet simple: advanced analytics, AI, desk, and resource booking tools without complexity. 🤝 Built for teams: see when colleagues are in, making collaboration effortless. 🔧 Fits your needs: works with 200+ integrations like MS Teams, Outlook or Slack. Who uses deskbird? Over 5,000 offices globally, including industry leaders like Deloitte, Decathlon, Philips, Heineken, and Samsung, use deskbird to simplify their hybrid office operations. 384 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 866 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 9,804 Ratings Visit Website
About SimplifyIT, Inc. is a software company founded in 2004 by veterans of the credit union & banking technology industry with a vision to make everyday tasks simple. Our web-based software solutions are designed to be easy for employees to navigate, but also simple to maintain. Are you just looking for a help desk that's easy for employees to use, but still powerful enough to manage all those projects and everyday tasks? Wouldn't it be nice to roll something out that users didn't rebel against - and then actually used after rollout? We have the solution: help desk software designed by IT help desk employees. Employees don't want to be overwhelmed with lists and complexity, they just want something simple and fast. Throw in some beauty and fun, and you've got true buy-in.	About Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Across the enterprise, wherever people are and whatever they do, we connect and unite them, their productivity applications and the knowledge they need and want, together in a central, meaningful, digital experience. Key benefits of Unily: - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu - Empowers employees across the business to manage the intranet, with an easy to use content management system - Flexible platform which allows for simple creation and management of pages, built through a simple page, grid and widget system
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes interested in a help desk and intranet solution	Audience Unily is the no.1 intranet used by enterprises over 1k+ users including: McDonald's, Shell, and L'Oréal.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information SimplifyIT Founded: 2004 United States www.simplifyit.com	Company Information Unily Founded: 2005 United Kingdom www.unily.com
Alternatives Rhino Support	Alternatives Axero Axero Solutions
eStreamDesk eStream	Interact Software Interact
Rezolve.ai	GreenOrbit
Spiceworks IT Help Desk Spiceworks	Blink
Elcom Elcom Technology View All	Jostle Jostle Corporation View All
Categories Help Desk Intranet	Categories Collaboration Community Digital Workplace Employee Communication Tools Employee Engagement Employee Experience Employee Recognition Frontline Worker Communication Internal Communications Intranet Portal Social Networking
Show More Features Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management	Intranet Features Activity / News Feed Blogs Calendar Management Content Management Discussions / Forums Employee Directory Knowledge Management Policy Management Search Wiki Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Community Features Content Management Content Moderation Discussions / Forums Event Management Group Management Ideation / Crowdsourcing Member Directory Membership Management Social Media Management Website Management White Label Digital Workplace Features Activity / News Feed Calendar Management Chat / Messaging Content Management Document Management Employee Directory File Sharing Knowledge Management Surveys & Feedback Task Management Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Employee Recognition Features eCards Goals Leaderboards / Activity Tracking Manager-to-Peer Recognition Mention Management Nominations Peer-to-Peer Recognition Performance Management Rewards Catalog Rewards Points Social Recognition Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Portal Features Chat Collaboration Content Management Document Management File Sharing Search Social Networking Features Activity / News Feed Advertising Management Blogs Data Security Event Management Group Management Media Library Privacy Options Real-time Chat Social Media Integration Social Media Tagging User Profiles
Integrations Box Confluence Docusign Dropbox Expensify Google Workspace Microsoft Azure Microsoft OneDrive Microsoft SharePoint Okta Oracle CRM On Demand SAP Concur SAP SuccessFactors Salesforce ServiceNow ServiceNow Strategic Portfolio Management Slack Zendesk Zive Show More Integrations	Integrations Box Confluence Docusign Dropbox Expensify Google Workspace Microsoft Azure Microsoft OneDrive Microsoft SharePoint Okta Oracle CRM On Demand SAP Concur SAP SuccessFactors Salesforce ServiceNow ServiceNow Strategic Portfolio Management Slack Zendesk Zive Show More Integrations View All 22 Integrations
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