SimpleTix vs. TicketSearch Comparison


SimpleTix	TicketSearch	+	+
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About SimpleTix is the leader in Timed-Entry Ticketing Solutions for your attraction. Whether you are looking for timed entry ticketing, setting capacity limits, or reserved seating, we’ve got you covered! We work with museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place. SimpleTix is the only ticketing app with full Square integration. EASY TO INTEGRATE Built for the tools you already use SimpleTix integrates “out of the box” with Square, Stripe, Heartland, and Authorize.net payment gateways. Also integrates with popular tools like MailChimp, ActiveCampaign, Salesforce, Google Sheets, Zapier, Integromat, and more.	About TicketSearch is a complete event ticketing, box office management, CRM, and fundraising solution providing organizations of any size the tools and support to sell tickets, registrations, workshops, and merchandise, as well as accept donations and manage customer relations. TicketSearch offers two levels of service, the standard edition, with features for every organization, and the enterprise solution, which provides additional services such as marketing, phone sales, and additional support services. From loading events to managing ticket inventory and providing daily revenue reports, TicketSearch can customize a box office solution for your team. Virtual phone sales, ticket distribution, and patron package mailing services are available. A dedicated sales and support representative will be assigned to your account to ensure TicketSearch integrates seamlessly with your team.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience We work with farms, museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place.	Audience Companies looking for a powerful ticketing and event management platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.25 per ticket Online 79¢ + 2% per ticket On-site 25¢ per ticket Virtual & Livestream Events Only 50¢ per registrant. Flat-fee. Free Version Supported Free Trial Supported	Pricing Pricing varies by region. Reach out to our sales team to explore standard and enterprise solutions. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Great support, very responsive. Super easy to use. Cost-effective. Payment processing integrations. Zoom integration. So easy to use, very user friendly. Also, great customer service! Fast and friendly, totally understood our needs. Exceptional customer service, great end-user interface for our customers, effective ticket-scanning app, efficient event setup process, clean administrator user interface, and the best-possible pricing structure for our operation. Easy to use, not cluttered with excess features. Works well on mobile and PC. Company is responsive to support requests. Team was responsive and helpful with questions, new interface was clean and easy to use. I really like the feature of being able to import guests and then being able to find your attendees and resend/download the ticket if they cannot find them. The easy entry app is great to use and tracks everyone you scan in. Cons Nada, really. I haven't found one thing I dislike about the platform. I have NO complaints! This is perfect and so easy! Ticket-scanning app (Event Organizer) can be buggy every once in a while, ticket checkout landing page is not fully customizable, full customer information does not pull in to our payment processing system (Square), not able to pull entire order/attendee list for a single event that has multiple event times (eg, ten events at a single venue over the course of three weeks). The prior version (several years ago) had some issues, but the current version works very well and we have no complaints. Needed to have their team customize the ticket design- we couldn't do that ourselves. Tickets do end up landing in junk email folders after being sent out.	Pros & Cons from Real Users Pros I'm a volunteer event manager for a non-profit organization. We partnered with TicketSearch to take registrations for our events. It collects all the information we need and more. We're able to ask for t-shirt size, meal requests, and other information to build a donor profile. I also like that I can automate post-event surveys, which makes my life easier. We bought into TicketSearch because of the marketing integrations. We were easily able to connect our existing MailChimp account, to streamline communications. Through the system, we've set up automatic reminder emails and a post-event survey, which provide valuable metrics to enhance the customer journey. And, it saves me time, because I can setup all of the reminders when I setup the event instead of scrambling to get communications out later. Cons It took me a little while to figure out all of the bells and whistles. But, the support team is really fantastic. Every time that I called or emailed with a question, they responded right away. The system is so powerful, that it takes a little time to learn how to maximize all the bells and whistles. Make sure you set aside some time to really explore the connections, so you can get the most from the TicketSearch platform.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information SimpleTix Founded: 2010 United States www.simpletix.com/	Company Information TicketSearch Founded: 2020 United States ticketsearch.com
Alternatives Nutickets	Alternatives ThunderTix
TixFox	Vendini
TicketSpice Webconnex	TicketPeak
TicketPeak	HoldMyTicket
Ticket Tailor View All	VBO Tickets View All
Categories Box Office Supported Event Check In Supported Event Management Supported Registration Supported Reservations Supported Ticketing Supported	Categories Box Office Supported CRM Supported Event Booking Supported Event Management Supported Ticketing Supported Venue Management Supported
Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Not Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Check In Features Attendee Segmentation Not Supported Badge Printing Supported Data Import / Export Supported Data Synchronization Not Supported Guest List Management Not Supported Guest List Search Not Supported Lead Capture Not Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Not Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported	Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Not Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Not Supported Weddings / Parties Not Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Not Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Not Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Supported Wait List Management Supported Website Management Supported Venue Management Features Attendee Management Supported Billing & Invoicing Not Supported Contract Management Not Supported Customer Management Supported Event Management Supported Food & Beverage Management Supported Multi-Facility Supported Reservations Management Not Supported Resource Booking Not Supported Sales Management Supported Staff Management Not Supported
Integrations Authorize.Net Supported Mailchimp Supported Stripe Supported Artifax Not Supported Axis LMS Supported Braintree Supported Cybersource Not Supported DonorPerfect Fundraising Growth Platform Supported Google Tag Manager Not Supported PayPal Supported Square Card Reader Supported Square Online Supported Square POS Supported Square Payments Supported Square for Restaurants Supported Square for Retail Supported Tableau Not Supported Xero Not Supported Zapier Supported Zoom Webinars Supported Show More Integrations View All 24 Integrations	Integrations Authorize.Net Supported Mailchimp Supported Stripe Supported Artifax Supported Axis LMS Not Supported Braintree Not Supported Cybersource Supported DonorPerfect Fundraising Growth Platform Not Supported Google Tag Manager Supported PayPal Not Supported Square Card Reader Not Supported Square Online Not Supported Square POS Not Supported Square Payments Not Supported Square for Restaurants Not Supported Square for Retail Not Supported Tableau Supported Xero Supported Zapier Not Supported Zoom Webinars Not Supported Show More Integrations View All 10 Integrations
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