Sign In Scheduling

Sign In Scheduling

Sign In Solutions
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About

Sign In Scheduling (formerly 10to8) is all-in-one Online Booking & Appointment Scheduling software trusted by thousands of businesses worldwide. Managing multiple clients with busy schedules is challenging. With 10to8 Appointment Scheduling Software, you can offer a convenient online booking page that your clients can use to schedule appointments. Wave goodbye to being interrupted by phone calls and maintain control over your schedule. The intelligent SMS & email reminders will notify your clients of their upcoming appointments which will improve communication & customer experience, and reduce no-shows by up to 90%. The 2-way calendar sync with the most popular calendar apps will rid your business of double-bookings and the awkward situation when two clients turn up at the same time for their appointments. Be more visible online & appear more professional with a branded 10to8 online booking page. Display your services in a professional way and increase online bookings.

About

WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Freelancers, small & medium businesses to large enterprises

Audience

Healthcare, Universities, Colleges, Amusement Parks, Recreation Centers, Retail, Logistics

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.20 per seat per month
Free Forever for small businesses (100 appts/month + 2 staff logins)

Bespoke Plan is available for large enterprises with bespoke scheduling needs
Free Version Not Supported
Free Trial Supported

Pricing

$29/location
WaitWell is offered as a site license. We tailor plans for each organization.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Very clever system but also easy to use and user friendly. Allowed me to customise in order to be better suited for client communications
  • Once it's set up, very easy to use. LOVE that it synch with my calendar and has the option to add payment - haven't used that yet, but probably will in the future. Session reminder email are excellent too.
  • Easy to use, I love the ease to migrate it into my website and it's built in integration with Zoom.
  • Reminding my clients of upcoming appointments has saved me so much time and $.
  • All the features that SMBs need. Continued developement & support

Cons

  • Would be great if recurring clients could use the same zoom call ID as initially set up on their first booking. I just had a few clients who were a bit overwhelmed with a new zoom call link for each booking.
  • The design doesn't seem very aesthetically pleasing for me.. lol! Minor point.
  • Cons: None so far. It does everything we need it to do and more.
  • Wish I could book a class and add clients to it that goes for 6 weeks with automatic reminders for all clients in it. You can do this with individual sessions but not group sessions.
  • Nothing. There is nothing that I don't like about it.

Pros & Cons from Real Users

Pros

  • I hate waiting for anything to be honest, so I'm always grateful when my time is saved. It makes me feel valued.
  • Love WaitWell! I can hop in a queue, see my wait time, and get on with my day — no standing around. Changing or booking an appointment is easy. It’s clear that the businesses that use WaitWell care about their customer experience.
  • I love how easy it is to check in with WaitWell and immediately see my spot in line. The text updates are especially helpful because I don’t have to waste time sitting around — I can go about my day and still know exactly when it’s my turn. The system is simple and intuitive to use, so I never needed instructions to figure it out. Overall, it makes the process far less stressful, and every time I’ve used it, it’s worked smoothly and reliably, which gives me a lot of confidence in the experience.
  • - Easy to use interface - Intuitive design - Helps save me time when I'm trying to check into my doctor's clinic

Cons

  • None that I can think of. Easy to use. Clear. All good!
  • I didn't have any issues. Intuitive to use and provided notifications.
  • Honestly, nothing bad to say - really like their easy to use interface. Saves me time and I'm sure helps the business that uses it.
  • - Would love to see more features introduced to and expanded

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Sign In Solutions
Founded: 2021
United States
10to8.com

Company Information

WaitWell
Founded: 2020
Canada
www.waitwell.ca

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace

Alternatives

Jonot

Jonot

Jonot Oy
DaySmart Appointments

DaySmart Appointments

DaySmart Software

Categories

Categories

WaitWell makes booking and managing appointments seamless by combining scheduling with real-time queue management. Customers can book online, by SMS, QR code, or kiosk, and still join a virtual waitlist if needed. Appointments sync directly with Outlook and Google Calendar, while automated SMS/email reminders reduce no-shows. Staff gain one central dashboard to manage both walk-ins and scheduled visits, track wait times, and view analytics on cancellations and no-shows. With customizable workflows, pre-service forms, and multilingual support, WaitWell ensures smoother service flow across healthcare, government, education, and retail settings.

WaitWell helps customers skip crowded waiting rooms and long lines by letting them book appointments online or join a virtual queue from their phone. They get real-time updates, reminders, and notifications so they always know their place in line. With easy check-ins, pre-filled forms, and shorter wait times, WaitWell makes every visit smoother, faster, and less stressful.

WaitWell helps organizations manage staff shifts efficiently alongside customer appointments. Employees can view schedules, swap shifts, and receive updates in real time, while managers track coverage, attendance, and peak periods from one central dashboard. By automating shift planning and providing clear communication, WaitWell reduces scheduling conflicts and ensures teams are always prepared to deliver smooth customer experiences.

Medical Scheduling Supported

WaitWell streamlines patient appointments and clinic workflows, allowing patients to book, reschedule, or join a virtual queue online or via kiosk. Automated reminders reduce no-shows, while staff track patient flow, wait times, and cancellations from a single dashboard. By combining appointment management with pre-visit forms and real-time updates, WaitWell improves patient experience and clinic efficiency.

Patient Engagement Supported

WaitWell keeps patients informed and involved throughout their care journey. Automated reminders, real-time updates, and pre-visit forms make scheduling and check-ins effortless. By reducing wait times and providing clear communication, WaitWell enhances satisfaction, trust, and overall patient experience.

Patient Intake Supported

WaitWell simplifies and accelerates the patient intake process by allowing patients to complete pre-registration, health forms, consent documents, and insurance information online or via kiosk before their appointment. Automated reminders and real-time notifications keep patients informed about their upcoming visits, reducing no-shows and front-desk congestion. Staff can monitor arrivals, track wait times, and manage patient flow from a centralized dashboard, ensuring each patient is checked in efficiently. By digitizing intake and combining it with virtual queue management, WaitWell improves accuracy, enhances the patient experience, and allows clinics to operate more smoothly and efficiently.

Patient Scheduling Supported

WaitWell streamlines patient scheduling by allowing patients to book, reschedule, or cancel appointments online, via mobile, kiosk, or in person. Automated reminders and notifications reduce no-shows and keep patients informed, while staff can view and manage appointments in real time through a centralized dashboard. The system integrates with calendars and supports pre-visit forms, payments, and virtual queue management, ensuring a smooth, organized, and efficient scheduling process. By optimizing both patient experience and clinic operations, WaitWell helps healthcare providers reduce wait times, improve flow, and deliver more reliable care.

Queue Management Supported

WaitWell transforms traditional lines into smart, virtual queues that improve both customer experience and operational efficiency. Customers can join the queue remotely via mobile, kiosk, or online, and receive real-time updates on their place in line. Staff gain a centralized dashboard to monitor arrivals, wait times, and service flow, allowing them to prioritize effectively and reduce congestion. Automated notifications and clear communication keep everyone informed, resulting in shorter perceived wait times, smoother service, and a more organized environment for both visitors and staff.

Visitor Management Supported

WaitWell streamlines how organizations welcome and track visitors. Guests can pre-book appointments or check in on arrival via kiosk, QR code, or mobile link, reducing front-desk congestion. Automated notifications keep visitors informed, while staff see real-time arrival updates and visitor flow in one dashboard. With features like pre-registration, ID capture, and analytics, WaitWell ensures a secure, efficient, and professional visitor experience.

Waitlist Supported

WaitWell lets customers join a virtual waitlist from their phone, kiosk, or online, eliminating crowded lines and long waits. Staff can manage arrivals in real time, track wait times, and prioritize service efficiently. Automated notifications keep customers informed, ensuring a smoother and more organized experience for everyone.

WaitWell automates key operational workflows to streamline service delivery and reduce manual tasks. From appointment scheduling and patient intake to queue management and notifications, processes run automatically, keeping both staff and customers informed in real time. Staff can monitor, adjust, and optimize workflows through a centralized dashboard, while automated reminders, alerts, and pre-filled forms reduce errors and no-shows. By integrating scheduling, check-ins, and virtual queuing, WaitWell enhances efficiency, improves service consistency, and frees staff to focus on delivering a better customer or patient experience.

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Not Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Not Supported
Payroll Management Not Supported
Reporting/Analytics Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Not Supported
Document Management Supported
ID Scan Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Not Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Microsoft Outlook Supported
Salesforce Supported
Stripe Supported
Zendesk Supported
Zoom Supported
Gmail Supported
HubSpot Content Hub Not Supported
HubSpot Marketing Hub Supported
Microsoft Teams Not Supported
Oracle PeopleSoft Not Supported
Pipedrive Supported
QuickBooks Online Supported
Sign In Solutions Supported
Twilio Not Supported
Zenkit Projects Supported
Zenkit To Do Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Microsoft Outlook Supported
Salesforce Supported
Stripe Supported
Zendesk Supported
Zoom Supported
Gmail Not Supported
HubSpot Content Hub Supported
HubSpot Marketing Hub Not Supported
Microsoft Teams Supported
Oracle PeopleSoft Supported
Pipedrive Not Supported
QuickBooks Online Not Supported
Sign In Solutions Not Supported
Twilio Supported
Zenkit Projects Not Supported
Zenkit To Do Not Supported
Claim Sign In Scheduling and update features and information
Claim Sign In Scheduling and update features and information
Claim WaitWell and update features and information
Claim WaitWell and update features and information