Sigilo Fleet

Sigilo Fleet

Equipment Tracking Solutions
Tech-Support Pro

Tech-Support Pro

KeplaCloud
+
+

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About

Fleet Management on your smartphone or tablet. Sigilo® Fleet Management offers the newest technology to facilitate equipment record keeping. Developed to be an efficient, paperless method for capturing REPAIRS, MAINTENANCE & INSPECTIONS of your equipment in a user friendly format that is consistent and recognizable. Sigilo® Fleet Management uses SMiT-CHiP® technology to wirelessly send data between the equipment and your Android Smartphone. Imagine having access to the maintenance and warranty information of your equipment ON your equipment. No hunting for maintenance logs, repair information or warranty details. Sync your fleet to the cloud with the Sigilo® Cloud Unit. Easily mounted to your shop's walls and plugs into a wall outlet. The Unit automatically scans your fleet several times a day, gathers hour meter information, and sends it directly to your cloud account.

About

Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Fleet managers and transportation companies looking for a fleet management software solution for their business needs

Audience

OEM equipment manufacturers and their technical support teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/one-time
Free Version Supported
Free Trial Not Supported

Pricing

$99/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Equipment Tracking Solutions
Founded: 2011
United States
sfmgmt.com

Company Information

KeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro

Alternatives

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Categories

Categories

Help Desk Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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