Sigilo FleetEquipment Tracking Solutions
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Tech-Support ProKeplaCloud
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Related Products
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About
Fleet Management on your smartphone or tablet. Sigilo® Fleet Management offers the newest technology to facilitate equipment record keeping. Developed to be an efficient, paperless method for capturing REPAIRS, MAINTENANCE & INSPECTIONS of your equipment in a user friendly format that is consistent and recognizable. Sigilo® Fleet Management uses SMiT-CHiP® technology to wirelessly send data between the equipment and your Android Smartphone. Imagine having access to the maintenance and warranty information of your equipment ON your equipment. No hunting for maintenance logs, repair information or warranty details. Sync your fleet to the cloud with the Sigilo® Cloud Unit. Easily mounted to your shop's walls and plugs into a wall outlet. The Unit automatically scans your fleet several times a day, gathers hour meter information, and sends it directly to your cloud account.
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About
Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Fleet managers and transportation companies looking for a fleet management software solution for their business needs
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Audience
OEM equipment manufacturers and their technical support teams
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99.00/one-time
Free Version
Supported
Free Trial
Not Supported
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Pricing
$99/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEquipment Tracking Solutions
Founded: 2011
United States
sfmgmt.com
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Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro
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Categories |
Categories |
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Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Not Supported
Equipment Tracking
Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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