SightMill vs. SlickText Comparison


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Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. 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About SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.	About SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes	Audience Organizations of all sizes across all industries
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $29.00/month Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I very much appreciated how smooth and fast my representative was able to assist me with the question I had. - User Friendly - Increases conversion - Easy sign up for members - Affordable - Customizable messages - Syncs to your Shopify store I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well. Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account. Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time. Cons I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly. - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters - Pay attention to your audience because that will determine what plan works best for you. I truly don’t have any cons. The service was exceptional! I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far. Nothing much to note here. Still pretty new to this and have yet to find a fault.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information SightMill Founded: 2017 United Kingdom sightmill.com	Company Information SlickText Founded: 2012 United States www.slicktext.com
Alternatives SurveySparrow	Alternatives TextUs
SurveyOL SurveyOL.com	Textellent
Delighted Qualtrics	txtsignal Seventh Compass
Sogolytics	Textedly
AskNicely View All	EZ Texting View All
Categories Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported Experience Management Supported NPS Supported SMS Survey Supported Survey Supported	Categories Bulk SMS Supported Business Text Messaging Supported Customer Engagement Supported Customer Experience Supported SMS Marketing Supported SMS Survey Supported
Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported SMS Survey Features Alerts / Notifications Not Supported Analytics / Reporting Supported Audience Targeting Not Supported Campaign Management Not Supported Contact Management Supported Customizable Templates Supported Keyword Tracking Supported Mass Texting Not Supported Message Personalization Not Supported MMS Not Supported Scheduled Messaging Supported Survey Builder Supported Template Management Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Experience Management Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Supported	Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported SMS Survey Features Alerts / Notifications Supported Analytics / Reporting Supported Audience Targeting Supported Campaign Management Supported Contact Management Supported Customizable Templates Not Supported Keyword Tracking Supported Mass Texting Supported Message Personalization Supported MMS Supported Scheduled Messaging Supported Survey Builder Supported Template Management Not Supported Show More Features SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported
Integrations Slack Supported Zapier Supported AWeber Not Supported ActiveCampaign Not Supported Campaign Monitor Not Supported Constant Contact Not Supported Drip Not Supported Google Analytics Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Keap Not Supported Mailchimp Not Supported Make Not Supported Meta Ads Not Supported Pinterest Ads Not Supported Salesforce Not Supported Shopify Not Supported Stackreaction Supported Show More Integrations View All 4 Integrations	Integrations Slack Supported Zapier Supported AWeber Supported ActiveCampaign Supported Campaign Monitor Supported Constant Contact Supported Drip Supported Google Analytics Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Keap Supported Mailchimp Supported Make Supported Meta Ads Supported Pinterest Ads Supported Salesforce Supported Shopify Supported Stackreaction Not Supported Show More Integrations View All 17 Integrations
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