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About

SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.

About

In late 2019, Marshall Golub, Co-founder of Sighted, was searching the web for a specific product for his elderly dog. Much to his disappointment, there were no relevant results returned. He began to wonder just how many people are searching for products which have little to no information available online. What he discovered was that millions of searches go unanswered everyday. This began a 2-year journey into research and the development of over 100 consumer-product-focused website properties. During this time, we discovered two main factors which determine the amount of targeted search traffic that can be generated; page speed, and content built around these under-served consumer search queries. The result has been impressive, to say the least. Sighted’s proprietary technology finds, analyzes, and filters poorly-served search queries. We then monetize these searches by answering them in insightful articles, along with relevant ads, published on our website properties.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SightMill
Founded: 2017
United Kingdom
sightmill.com

Company Information

Sighted
United States
www.sighted.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
HPE InfoSight

HPE InfoSight

Hewlett Packard Enterprise
Delighted

Delighted

Qualtrics
FounderCloud

FounderCloud

FounderCloud (formerly StartHawk)

Categories

NPS Supported
SMS Survey Supported
Survey Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Experience Management Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

SMS Survey Features

Alerts / Notifications Not Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Supported
Invoice History Not Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Not Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Not Supported
Service Ticket Billing Not Supported
Tax Calculator Not Supported

Integrations

Google Analytics Supported
Slack Supported
Stackreaction Supported
Zapier Supported

Integrations

Google Analytics Not Supported
Slack Not Supported
Stackreaction Not Supported
Zapier Not Supported
Claim SightMill and update features and information
Claim SightMill and update features and information
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Claim Sighted and update features and information