Shoreline vs. incident.io Comparison Chart

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

Telepresence streamlines your local development process, enabling immediate feedback. You can launch your local environment on your laptop, equipped with your preferred tools, while Telepresence seamlessly connects them to the microservices and test databases they rely on. It simplifies and expedites collaborative development, debugging, and testing within Kubernetes environments by establishing a seamless connection between your local machine and shared remote Kubernetes clusters. Why Telepresence: Faster feedback loops: Spend less time building, containerizing, and deploying code. Get immediate feedback on code changes by running your service in the cloud from your local machine. Shift testing left: Create a remote-to-local debugging experience. Catch bugs pre-production without the configuration headache of remote debugging. Deliver better, faster user experience: Get new features and applications into the hands of users faster and more frequently.

Log360 is a one-stop solution for all your log management and network security challenges. This tightly-integrated solution combines the capabilities of ADAudit Plus, EventLog Analyzer, O365 Manager Plus, Exchange Reporter Plus, and Cloud Security Plus. With a versatile combination like this, you'll gain complete control over your network; you'll be able to audit Active Directory changes, network device logs, Microsoft Exchange Servers, Microsoft Exchange Online, Azure Active Directory, and your public cloud infrastructure all from a single console. Monitor and audit critical Active Directory changes in real time. Meet stringent requirements of regulatory mandates such as PCI DSS, FISMA, HIPAA, SOX, GLBA, GPG 13, and the GDPR by means of readily available reports. Receive exhaustive information in the form of audit reports on critical events in Azure Active Directory and Exchange Online.

ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats.

Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises.

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

Edge Delta is a new way to do observability that helps developers and operations teams monitor datasets and create telemetry pipelines. We process your log data as it's created and give you the freedom to route it anywhere. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.

ChangeGear is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. ChangeGear is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, ChangeGear provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility.

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network with: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.