Simple Chat

Simple Chat

SA Inc.
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About

Shoply: Item Scan & Analytics is a Shopify app for reviewing product catalogs and prioritizing fixes. It scans products for prices at or below cost, margins below a target, missing cost data, fast-selling products at risk of going out of stock, short descriptions, missing images and weak SEO. Findings are ranked by the money at stake based on recent orders. Merchants can review and fix items individually, apply price changes in bulk, or import and export catalog data through Excel with a preview before saving. The app supports scheduled scans, email alerts and a history of changes with undo. It also displays product issues on Shopify product pages and can work with Shopify Flow. It is designed for Shopify store owners and e-commerce teams maintaining product data, stock and pricing.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify store owners, e-commerce managers, and Shopify agencies.

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Free
All features, including unlimited scans and fixes and Excel import/export, are free. Optional one-time tips of $1–$500 are billed through Shopify and do not unlock features.
Free Version Supported
Free Trial Not Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Shoply Apps
Founded: 2026
Lithuania
shoplyapps.com

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

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Categories

eCommerce Tools Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
Shopify Flow Supported
Microsoft Excel Supported
ShipHero Not Supported
Slack Not Supported

Integrations

Shopify Supported
Shopify Flow Supported
Microsoft Excel Not Supported
ShipHero Supported
Slack Supported
Claim Shoply: Item Scan & Analytics and update features and information
Claim Shoply: Item Scan & Analytics and update features and information
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information