Shopkick vs. Surkus Comparison


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About Shopkick by Trax is a shopper engagement platform that gamifies the shopping experience by rewarding consumers for actions such as viewing content, engaging with products in-store, and making purchases. Unlike traditional discount-based promotions, Shopkick incentivizes consumer behavior through "kicks," which can be earned by scanning UPC codes, watching videos, or submitting receipts. This approach encourages impulse purchases, with 98% of consumers willing to try a new brand if it's featured in the Shopkick app. It offers top-of-funnel solutions like video, lookbooks, in-app messaging, and push notifications to drive brand awareness and consumer sentiment during critical moments. Shopkick provides first-party data and detailed reporting, including demographics, location, basket analysis, and purchase behavior, giving brands complete visibility and confidence in their campaigns.	About Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Consumer packaged goods (CPG) brands wanting a tool to boost in-store engagement and drive sales through gamified, data-driven shopper experiences	Audience Brands that want to connect with customers to acquire, engage, and retain new customers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Performance based Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well. Cons The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Trax United States traxretail.com/solutions/trax-engagement/shopkick/	Company Information Surkus Founded: 2014 United States surkus.com
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84.51°	Merchant Centric
Checkout51 View All	Get More Reviews View All
Categories Customer Engagement Supported	Categories Customer Engagement Supported Customer Loyalty Supported Event Marketing Supported Experience Management Supported Review Management Supported Ticketing Supported
	Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Supported Content Syndication Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Supported Show More Features Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Not Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Not Supported Onsite Ticketing Supported POS Not Supported Print-at-Home Not Supported Reserved Seating Not Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Not Supported
Integrations No info available.	Integrations No info available.
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