Tai TMS

Tai TMS

Tai Software
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About

"Streamline Freight Management with ShipperGuide TMS ShipperGuide TMS unifies your entire freight lifecycle (procurement, planning, execution, visibility, and settlement) into a single, AI-native, cloud-native platform designed for modern shippers managing complex, multi-carrier networks. Eliminate the manual overhead of disjointed systems, spreadsheets, and emails. Core Capabilities AI-Native Execution: Loadsmart AI continuously analyzes spend against a $1B+ market database to surface cost outliers, and handles bulk operations and exception management across hundreds of shipments, running the repetitive work so your team supervises instead of operates. Unified Platform: Integrated with Opendock dock scheduling, bridging back-office procurement with physical warehouse execution without external APIs. Cloud-Native Agility: Deploy in weeks with zero IT complexity. Upload carriers and go live in 60 minutes. Proven Business Results: 83% reduction in rate procurement time

About

Tai Software is a fully integrated Transportation Management System (TMS) built to meet the real needs of freight brokers. It efficiently manages Full Truckload (FTL), Less Than Truckload (LTL), and more, helping optimize operations, enhance carrier selection, win more business, and improve profitability. Tai connects with leading LTL carriers, load boards, tracking tools, and other platforms to centralize workflows and eliminate inefficiencies. Brokers and 3PLs rely on Tai to quote smarter, book faster, automate repetitive tasks, and gain real-time visibility into every shipment. All from one single screen. By embedding AI and machine learning into daily operations, Tai TMS helps teams focus on strategic growth, improve service, and adapt quickly in a shifting market. Empowering brokerages to do more with less, Tai turns complexity into clarity, so brokers can scale efficiently without sacrificing control.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shippers and 3PLs that need to procure, manage, and execute
freight from a single, easy to use solution

Audience

Brokers and 3PLs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500
Starting at $500 per month.
Free Version Supported
Free Trial Not Supported

Pricing

$995 per month
Discover the best fit among our three comprehensive plans to empower your brokerage:

Growth, Premium and Pro
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • - Ability to customize communication, tasks, assignments, documents, and workflows using the toolsets available. No developer skills needed. - Automate simple and moderately complex workflows using a wide array of triggers and action presets. (Office teams can handle much higher volumes with this system.) - Some AI features available (such as TAI Assistant for reading and processing emails) - Report almost any datapoint using custom reporting - Constantly adding new features and integrations
  • The TMS is intuitive and easy to use. Lots of customization options as well to fit your workflow. Anything that isn't working properly is swiftly addressed by their support team and usually resolved within a couple days
  • I like that it's cloud based, their api capabilities, and their willingness to integrate with other vendors.
  • Very customizable system, with great open API connections. All established partnering/like companies that you'd want to connect are normally already connected which makes onboarding them super easy. We like the ability to add custom alerts, customer portals, assignments, and the activity log.
  • Cannot give you any pros as the onboarding process failed therefore I never managed to actually used the system.

Cons

  • - So much customization that it can be a little overwhelming at first (onboarding, knowledge base, and support definitely help though) - Some new features and integrations need additional fine tuning after they go live.
  • Some limitations if you aren't willing to pay for custom projects.
  • Sometimes it seems like the pages can load a bit slowly. On the search page I would prefer if it didn't presearch a bunch of orders and would only execute the search once I've entered the parameters I want.
  • The support team can be slow to solve problems, don't always have the best skills of breaking down the problem without you walking them through it fully. The after hours or vacation fill in schedule is extremely disappointing as we didn't hear from support on a MONEY issue within the system for a week since the lead was on vacation.
  • TAI failed miserably in defining a time table to enter data so my organization could see if what TAI claimed their product could do for my company. After a month of trying to get in touch with lead on the project my company was told “I am no longer in sales”. There were no communications about the sales person leading and the on boarding process was a total failure.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Loadsmart
Founded: 2014
United States
loadsmart.com/shipper/shipperguide/

Company Information

Tai Software
Founded: 2005
California. United States
tai-software.com

Alternatives

FreightPOP

FreightPOP

FreightPOP, Inc.

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AlchemyTMS

ALC Logistics

Categories

Freight Supported
Shipping Supported

Categories

Freight Supported
Freight Broker Supported
Freight Forwarding Supported
Logistics Supported
LTL Supported
Shipping Supported
Trucking Supported

Freight Features

3PL Supported
Barcoding / RFID Not Supported
Billing & Invoicing Not Supported
Customer Management Not Supported
Customer Portal Not Supported
Import / Export Management Supported
International Forwarders Not Supported
Local Forwarders Not Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Not Supported
Waybills Not Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Supported
Container Shipping Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Freight Features

3PL Supported
Barcoding / RFID Not Supported
Billing & Invoicing Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Supported
International Forwarders Not Supported
Local Forwarders Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Not Supported
Waybills Not Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Shipment Management Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Not Supported
Transportation Management Supported
Warehouse Management Not Supported

Integrations

FourKites Supported
Authorize.Net Not Supported
Cargo Chief C4 Not Supported
DAT One Not Supported
Denim Not Supported
Front Not Supported
Global Payments Not Supported
Greenscreens.ai Not Supported
Last Mile Solutions Not Supported
Loadsmart Not Supported
Microsoft Dynamics 365 Not Supported
Motive Not Supported
NetSuite Supported
Opendock Supported
PC*MILER Not Supported
Parade Not Supported
RoadSync Not Supported
Synergize Not Supported
Triumph Network Not Supported
project44 Supported

Integrations

FourKites Supported
Authorize.Net Supported
Cargo Chief C4 Supported
DAT One Supported
Denim Supported
Front Supported
Global Payments Supported
Greenscreens.ai Supported
Last Mile Solutions Supported
Loadsmart Supported
Microsoft Dynamics 365 Supported
Motive Supported
NetSuite Not Supported
Opendock Not Supported
PC*MILER Supported
Parade Supported
RoadSync Supported
Synergize Supported
Triumph Network Supported
project44 Not Supported
Claim ShipperGuide TMS and update features and information
Claim ShipperGuide TMS and update features and information
Claim Tai TMS and update features and information
Claim Tai TMS and update features and information