Audience

Shippers, carriers, freight, trucking companies seeking a solution to manage their operations

About Convoy

We build technology to find smarter ways to connect shippers with carriers while solving some of the toughest problems that result in waste in the freight industry. We move millions of truckloads through our optimized, connected network of carriers, saving money for shippers, reducing hassle for drivers, and eliminating carbon waste for our planet. As shipment volumes grow, our network becomes more efficient, lowering your total cost to ship. Get the reliability and network planning capabilities of an asset-based carrier with the flexibility of a broker. Move your freight with a carrier network 16% safer than the industry average. Access real-time data that delivers insights to transform your business. Convoy provides unmatched flexibility with uncompromising quality, reducing shipping costs and helping you achieve your sustainability goals. Convoy drives your business forward by keeping your trucks full on the lanes you like to run.

Integrations

Ratings/Reviews - 3 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.7 / 5
design 1.7 / 5
support 1.0 / 5

Company Information

Convoy
Founded: 2015
United States
convoy.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Convoy Frequently Asked Questions

Q: What kinds of users and organization types does Convoy work with?
Convoy works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Convoy support in their product?
Convoy supports these languages: English.
Q: What kind of support options does Convoy offer?
Convoy offers support via phone support and online.
Q: What other applications or services does Convoy integrate with?
Convoy integrates with: EldNex AI, SwanLeap, BluJay TMS, e2open, Kuebix, Logistically TMS, Shipwell, and LoadStop.
Q: What type of training does Convoy provide?
Convoy provides training in the form of documentation, live online, and webinars.
Q: What pricing for support is available for Convoy?
Convoy offers support included with purchase.
Q: What pricing for training is available for Convoy?
Convoy offers training included with purchase.

Convoy Product Features

Freight

Shipment Tracking Supported
Truckload Management Supported
3PL Not Supported
Barcoding / RFID Not Supported
Billing & Invoicing Not Supported
Customer Management Not Supported
Customer Portal Not Supported
Import / Export Management Not Supported
International Forwarders Not Supported
LTL Management Not Supported
Local Forwarders Not Supported
Rate Management Not Supported
Warehouse Management Not Supported
Waybills Not Supported

Logistics

Transportation Management Supported
3PL Not Supported
Barcoding / RFID Not Supported
CRM Not Supported
Container Tracking Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Not Supported

Shipping

Bills of Lading Supported
Freight Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Air Shipping Not Supported
Container Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Warehouse Management Not Supported

Transportation Dispatch

Order Management Not Supported
Fuel Management Not Supported
Billing & Invoicing Not Supported
Vehicle Tracking Not Supported
Routing Not Supported
Customer Database Not Supported
Scheduling Not Supported
Computer Aided Dispatch Not Supported
Emergency Dispatch Not Supported
Mileage Tracking Not Supported

Transportation Management

Billing & Invoicing Supported
Carrier Management Supported
Dispatch Management Supported
Driver Management Supported
Load Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported
Customer Management Not Supported
Fleet / Equipment Management Not Supported
Order Management Not Supported

Trucking

Billing & Invoicing Supported
Dispatch Management Supported
Driver Management Supported
Fuel Card Management Supported
Load Optimization Supported
Mileage Tracking Supported
Quotes/Estimates Supported
Scheduling Supported
Vehicle Tracking Supported
Customer Database Not Supported
Driver Settlements Not Supported
Fuel Management Not Supported
Maintenance Management Not Supported
Quote Management Not Supported
Recruiting Management Not Supported
Routing Not Supported
Trip Logs Not Supported
Vehicle Management Not Supported

Convoy Verified User Reviews

Write a Review
  • A Convoy User
    Driver
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 1 out of 5 stars
    Features 3 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "RUN"

    1 out of 5 stars Posted 2025-04-28

    Pros: They use to have loads that was good but they switched the days anyway.

    Cons: They score board suck all because a driver made a honest mistake and mistakenly booked a load at a time he thought was PM and not am. They crucified us for that and not giving us loads I pray that they last I'm deleting their app. Truckers don't accept nothing low from them know your worth. They get paid 4times more than what they are offering you!

    Overall: They went out if business once God only knows when it will happen again!!! Drivers know your worth stop letting them get rich off us!

    Read More...
  • John M.
    Owner
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Cheap loads"

    1 out of 5 stars Edited 2023-05-17

    Pros: The only thing is the website "it's very easy to get cheap loads that doesn't pay" this is not good for owner operator.. then they turn around and have the nerve to put the cheapest loads for you to bid on right from the beginning your getting a crappy deal from the start..lol this is ridiculous. 🤦

    Cons: They will work your truck to the ground and you won't have enough money to repair your truck not a good place for owner operator.. good luck.

    Overall: Bad like I said this is not good place to start. The trucking industry is hard already especially for owner operator. We don't need crappy company like Convoy and other companies to try to take advantage our livelihood and run it to the ground.

    Read More...
  • Brian O.
    OWNER
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Going around and around. "

    1 out of 5 stars Posted 2022-03-29

    Pros: Nothing much to say I had been using Convoy for years now and this is the worst so far that I have with them.

    Cons: No one is a help or at least show some concern of the issue.

    Overall: It's been 3 days we have issues with Convoy giving wrong information for the load that has been booked on their website. REALLY FRUSTRATING that no one can resolve the issue been calling back and forth just to have it resolve and still pending. None of the agents nor supervisor are leaving supplemental notes of the issue.

    Read More...
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